Carol L. Email & Phone Number

Houston, Texas

Verifies the validity of customer account discrepancies by obtaining and investigating information.Acts as a liaison between the customer and company to resolve outstanding accounts receivable issues.Ensures the pdf invoice email addresses for each account are correct, and processes pdf invoice email batches daily.Posts and applies any payments made by ACH or wire transfers to respective customer accounts and invoices.Responds quickly to phone and email customer account inquiries.Processes daily credit card auto payments with email pdf receipts to respective autopay customers, settle daily card batches for each location, process any credit charge backs or refunds, and troubleshoot any credit card processing issues with inside sales and service personnel. Generates, distributes, and receives monthly cash payment records of receipts from all locations within the company.Provides customer credit reference information to vendors with whom a customer is applying for credit.Emails invoices, credit card receipts, or account statement copies to customers upon request.Answers invoice questions or concerns from customers, or refers to the appropriate person for invoice inquiry clarification or concern resolution.Provides backup documentation for invoices upon request.Validates accuracy of incoming payments from customers.Effectively communicates with employees at all levels of the organization regarding customer accounts.Utilizes accounting practice knowledge to make on-the-spot judgment calls as needed.Ability to interpret customer policies and procedures and notate such information on customer accounts for correct order invoicing.Initiates collections on past due accounts.

Spring, Tx

Licensed by State of Texas for unarmed security.Job Duties:Assured the security and safety of the guests and team members by observing and monitoring for unsafe or threatening conditions.Escorted cash drops, money transfers, building checks and safe checks on property during and after hours.Assisted with crowd control during peak attendance periods and special events, including traffic direction and parking.Responded to incidents such as traffic accidents, theft or property damage, disorderly conduct by a guest or employee, and followed up with a written report.

Anchorage, Alaska Area

Reinforced lessons presented by teachers by reviewing material with students one-on-one or in small groups.Enforced school and class rules to help teach students proper behavior.Helped teachers prepare for lessons by getting materials ready or setting up equipment.Helped supervise students in class, between classes, during lunch and recess, and on field trips.

Anchorage, Alaska

Duties include:Selected merchandise for customers and processed their payment, according to mail or telephone requests.Packaged, labeled, and palletized orders for USPS daily pick up.Accomplished staff results by clearly communicating job expectations with detailed training for specific jobs.Monitored staff and their respective job results while coordinating, and enforcing policies, procedures, and productivity standards.

Little Rock, Arkansas Area

Established and maintained stock records and other documents such as inventory, material control, accounting and supply reports.Review and verify quantities received against bills of contracts, purchase requests and shipping documents.Clerically and manually unloaded, unpacked, counted, segregated, palletized, and stored incoming supplies and equipment.Construct bins, shelving and other storage aids.

Ozark National Forest

Worked on trail rehabilitation and other conservation projects. Learned about the native species and habitats of the area and some of the activities of the Forest Service.