Carol Mchugh 🏳️‍🌈 Email & Phone Number

Hartford, Wi, Us

Greendale, Wisconsin, United States

West Bend, Wisconsin, United States

• Continued responsibilities from previous role• Driving business results for the store• Associate accountability and training• Recruiting, interviewing, and hiring decisions• Weekly operations and quarterly inventory counts• Creating the store schedule monthly• Cash Accounting for store• Peer mentor for new store leader onboarding• Participated in a stretch assignment to review and update company procedure guides• Active participant in 2 Associate Resource… Show more • Continued responsibilities from previous role• Driving business results for the store• Associate accountability and training• Recruiting, interviewing, and hiring decisions• Weekly operations and quarterly inventory counts• Creating the store schedule monthly• Cash Accounting for store• Peer mentor for new store leader onboarding• Participated in a stretch assignment to review and update company procedure guides• Active participant in 2 Associate Resource Groups: Asian American Network and PRIDE Show less

Freeport, Illinois, United States

• Responsible for RWC talent development using model, teach, coach method• Observed and coached associates using SBI model• Led through change using ADKAR model• Created monthly Plan2Win based on store’s needs• Trained in operations of store• Focused on creating a positive team culture• Demonstrated world class experience to generate high customer engagement scores for store• Created visuals for associates to track their sales progress and updated every season

Galena, Illinois, United States

• Daily maintenance of sales floor appearance• Technical work and demonstrations for customers• Explains billing and account questions• Focuses on monthly sales quotas• Store's Motorola Master role which includes demonstration of newest phones and accessories, and relays new information from Motorola• Store's Accessory Champion role which includes daily upkeep and organization of all accessories, emailing calendar events of accessory discounts to my team, participating in… Show more • Daily maintenance of sales floor appearance• Technical work and demonstrations for customers• Explains billing and account questions• Focuses on monthly sales quotas• Store's Motorola Master role which includes demonstration of newest phones and accessories, and relays new information from Motorola• Store's Accessory Champion role which includes daily upkeep and organization of all accessories, emailing calendar events of accessory discounts to my team, participating in monthly conference calls and relaying information back to the team, and knowing warranty processes and procedures for all accessories in store• Training new team members• Creating team role play activities during down time Show less

Wood Dale, Illinois

My main focuses include staffing events and tastings, ordering disposables for operations and event services, scheduling equipment pulls, and overall management of the Fooda program.

Wood Dale, Il

Adding to my list of daily and weekly duties from my internship, I am now working closely with Fooda and executing the vending lunches to the different companies that Fooda provides for us. Tasks included with Fooda are staffing, training, close communication with the suburb and Chicago offices, close communication with culinary, lunch executions, and data analysis. When I'm not working on Fooda, I focus on pulling equipment and finalizing events.

Wood Dale, Il

Since starting in June, I have not only worked catered events as a server, but I have spent numerous hours pulling equipment and decor for events to make them as perfect as the sales reps had envisioned. I have since stepped up and I now help manage staffing and scheduling for the event services department. My side projects include creating an inventory list of our equipment room, compiling a portfolio for the rented vehicles from the past year, and transitioning our staff from cold call… Show more Since starting in June, I have not only worked catered events as a server, but I have spent numerous hours pulling equipment and decor for events to make them as perfect as the sales reps had envisioned. I have since stepped up and I now help manage staffing and scheduling for the event services department. My side projects include creating an inventory list of our equipment room, compiling a portfolio for the rented vehicles from the past year, and transitioning our staff from cold call scheduling to the new online website for scheduling, Staffmate. I now manage Staffmate daily and export event information from the company database program to the online website so that our event staff can secure positions for work. Show less

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Bachelor Of Arts (Ba), Hospitality Management

Concentration: Meetings, Incentives, Conventions, and Exhibitions

Ba, Baking And Pastry/Business Management

Activities and Societies: Volunteered for Valhrona Chocolate demonstration, volunteered at Chicago World of Chocolate event, I received.

High School Diploma, College Preparatory

Activities and Societies: Band, Choir, Theater, Color Guard, Marching Band When I was a student at Nazareth Academy, I was a part.