Jonathan Macias Email & Phone Number

Long Beach, California, United States

• The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team in order to deliver T-Mobile’s aspirations of earning a place in our customer’s hearts and Mobile Expert.
• Responsible for infusing every store’s Mobile Experts with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
• Ensure that every need the customer has when coming into the store is met and that… Show more The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team in order to.
• Ensure that every need the customer has when coming into the store is met and that employees’ build the customer’s confidence by making their experience comfortable, simple and by solving the whole problem.
• Complete observations of Mobile Experts’ interactions with customers, including feedback, to be used in development, training & coaching conversations.
• Effectively manage customer wait time. Keep current on products, services and promotions.Owner:

Signal Hill, California, United States

• Supported and helped supervise staff to develop and maintain store revenue, team customer service skills, and productTrained knowledge.
• Performed store opening and closing tasks to comply with preset store operations guidelines.
• Explained the latest promotions, sales incentives, and offerings to promote savings and drive sales.
• Listened to customer needs, chose appropriate products, and spent time explaining each item's functions and features

El Segundo, California, United States

• Work with operation managers within the organization to develop a comprehensive evaluation of financial results,focusing on key metrics.
• Partner with operations to develop modeling for strategic initiatives.
• Develop financial and operational presentations for our executive team and investors.
• Develop acquisition-related metrics, assist in post-acquisition integration, and execute financial modeling.
• Spearhead special projects: perform analyses to drive revenue… Show more
• Spearhead special projects: perform analyses to drive revenue opportunities, cost rationalization analyses, streamlineoperations.

Commerce, California, United States

• Supported and supervised store opening and closing procedures, including bank deposits and security procedures.
• Oversaw efficient receiving and inventory management to keep stock within optimal levels.
• Gathered timesheets to prepare weekly payroll data for processing by the payroll coordinator.
• Implemented policies and standard operating procedures and managed quality,customer service, and logistics.

Bachelor Of Science - Bs, Accounting And Finance

Certificate Of Accomplishment, Money And Banking

Associate'S Degree, Business Administration, Management And Operations

Certificate Of Accomplishment, Foundations Of Accounting

Associate'S Degree, Business Administration And Management, General