Oversee two family practices for Ascension HealthcareEstablish and implement effective workplace proceduresEnsure policies and best practices are up to industry standards and government regulationsHire, train and monitor administrative stuffOrganize patient records using electronic health records keepingSupervise daily practice operations such as billing, debt collections, security and occupational health and safetyMonitor the inventory for medications and medical equipment and organize for resupplyInteract with patients and address their complaints Coordinate regular staff meetings and performance reviewsCollaborate with Physicians to develop business strategies and patient services

Optimize the overall customer experience through the best service possible. Mentor, coach, and train several team members. Boost revenue by maintaining consistent, efficient, and effective customer service. Identify inefficiencies and make recommendations for process improvement. Skills/Qualifications: Excellent people skills

Established restaurant business plan by surveying restaurant demand; conferring with people of the community. Attract patrons by developing and implementing marketing and advertising. Controlled purchases and inventory. Maintains operations by preparing policies and standard operating procedures, productivity, quality, and patron-service standard. Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, training, coaching, counseling, and disciplining management staff. Skills/Qualifications: Time management, Organization, People Management

Managed all aspects of multi-physician medical practice and office logistics: physician-employee-patient work connectivity, billing, insurance, purchasing, marketing, payroll. Proven success in increasing revenues; developed and man-aged practice’s in house billing and collections department increasing revenues from deficit to over 100% A/R in one year of management. Implemented and integrated state and corporate regulatory policies and into daily office practices, informing and training staff members. (e.g., HIPPA, OSHA, ISMIE). Optimized patient/physician/employee scheduling and time to best increase profits and accounts receivables. Recognized the value of utilizing specialized treatments to increase revenue and high standard patient care. Managed daily close by generating end of day reports. Supervised front office and medical staff of 5 employees. Conducted staff meetings and performance evaluations to in-crease productivity. Responsible for accounts payable; reconciled and balanced financial accounts working with practice financial accountants. Implemented and managed employee healthcare benefits and 401K with accountants. Proficient in QuickBooks, Excel, Word, Power Point, CPT, ICD-9 insurance billing. Skills/Qualifications: Increasing revenues, reduce expenses, strong practical and theoretical foundation for improving methods to ensure customer and employee satisfaction. Strong billing, coding, insurance company, A/R, A/P, and in-house collections. Self-motivated, detail oriented, eager to teach, learn and empower.

Documented patient care services by transcribing all admission orders and subsequent physician’s orders including the scheduling any labs, testing, or surgical procedures. Provided information by answering the multiple phone lines. Ar-ranged admissions and discharges by notifying patient transport service. Skills/Qualifications: Time management, Organization, Attention to Detail, Quality Focus, Professionalism, Productivity, Patient Services, Medical Teamwork, Telephone skills, In-depth knowledge of general laboratory procedures, principles, methods used in labs

Managed all client accounts. Monthly billing for 200 plus customers, both leased and purchased equipment. Managed and helped to maintain all equipment inventory. Designed and maintained company brochure and web site. Increased revenue with efficient and effective collections. Sales included cross country travel promoting company and equipment at area shows. Skills/Qualifications: Organization, multi-tasking, A/R, A/P, in-house collections and great people skills.

Excel in building and motivating management and hourly teams. Achieve store objectives by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Markets merchandise by studying advertising, sales promotions, and display plans and constructing effective displays. Protects employees by providing a safe and clean store environment, Skills/Qualifications: Customer service excellence, Team building, motivation, creativity.