It was my responsibility to:- Ensure that all administration is at a high standard.Deal with monthly accounting for the department. I also had to manage credit control within the department. Maintaining the spreadsheet which monitors the department's billing figures in order to keep a close eye on whether targets are achieved. Meet and greet clients when they attend the office, maintaining a professional but friendly relationship with all clients, to ensure that they are fully satisfied with the service they receive. I arrange appointments for new and existing clients, ensuring meeting rooms are booked where necessary. I set up and attend all departmental meetings, take and distribute the minutes, also ensure that all actions are dealt with promptly in readiness for the next meeting. Harding Evans have an employment protection scheme aimed at employers and I manage a lot of the work involved on the administrative side once they have signed up to the scheme. This involves preparation of the file, preparing draft contracts and handbooks (from precedents), in readiness for the legal team, to ensure that the policies used by employers meet the minimum statutory requirements set out by law.Assist in the preparation employment law seminars including invites by mail merge and post, bookings and invoices. Preparation of the powerpoint presentation, which include animations and transitions, together with handouts. Attendance at seminars and meet and greet the attendees.Training and supervision of junior secretary who was a member of the department.Booking training courses and updated CPD records for all members of staff.Some IT training, for new employees. Dealing with some IT related issues, i.e. software issues, printer problems etc.

Processing engineers' timesheets. Logging service calls.Processing service reports and ordering parts where required.Dealing with customer queries.Typing of letters and quotations.Collation of sickness forms and annual leave requests.

Funded to 2005Reception duties, greeting visitors, answering the telephone and dealing with the mail. Setting up and maintaining the filing system and database. Attending meetings, taking and circulating minutes. Maintaining the asset register for onward transmission to the Accountant.Ordering stationery and other items required to ensure the smooth running of the office. Providing IT support for my colleagues, which includes virus updates, fault finding and installation and set up of new software. Assisting in the recruitment of new employees, which included placing advertisements, dealing with applications, arranging interviews and notification to successful candidate. Following this I assisted in the preparation of job descriptions, contracts and other personnel issues.Preparation of all staff and monitoring reports for the Management Committee and Funders.Preparation and upkeep of Policies and Procedures, which included Health and Safety Policies, Sickness and Absence, Internet Policy etc.Responsibility for ensuring all equipment was in good working order and set up of maintenance contracts.Ensuring that all Health and Safety regulations were adhered to.Booking of meeting room by outside agencies.Assisting in the design and circulations of the company newsletter, leaflets and posters.

Managing Regional Director's diary. Typing correspondence and reports. Preparation of monthly spreadsheets. Processing orders, which included stationery, parcel deliveries and car and plant hire. Set up of powerpoint presentations and designing spreadsheets to monitor workflows and profits. Arranging meetings, ensuring full catering requirements were identified and provided as required. Preparation of agendas.Taking and circulating minutes.

Assisting the Matron in the performance of her duties. Upkeep of all UKCC information.Preparing rotas.Arranging meetings.Taking minutes.Arranging travel and accommodation.Diary management.Assisting Matron in the recruitment process, which included advertising, monitoring and collating replies, arranging interviews and subsequent inductions. Setting up of personnel files for new staff, kept up to date details of skills, absenteeism and holiday requests.Maintaining good morale amongst staff, i.e arranging social events.Assisting in the organisation of formal functions for staff, consultants and guests.After approximately 18 months at BUPA Hospital, I took on the additional role of Deputy Systems Administrator which involved dealing with IT issues and also assisting/training other members of staff in the use of Microsoft Offices, i.e. Word, Excel and Powerpoint.