• Provides excellent customer service and creates a positive and welcoming experience for both phone presence and in-person interactions.• Provides general office support to the Human Resources, Finance and Administration functional areas.• Strong professional judgment and presence.• Completes daily tasks timely and accurately.• Updates scholarship web site with current information.• Embraces and supports KCF philosophies related to their core values of diversity, inclusion and equity.• Participates in off-hour KCF events at Miller Auditorium and KRESA.

An Administrative Leader who worked at one of U.S. News and World Report’s “Best Law Firms” in assisting multiple attorneys with day-to-day workload providing timekeepers with ability to concentrate on their law practice. Exceptional work ethic. Excellent grammar and communication skills. Extremely organized and detail-oriented. Superior knowledge of relevant jurisdictional, court, and agency processes and procedures. Remarkable flexibility with constantly changing priorities. Outstanding client service, discretion, and judgment to ensure client confidentiality. Track record of being a goal-driven team player who always demonstrates positive energy and willingness to assist others.• Managed multiple practice areas on a daily basis including general litigation, family law, real estate, and employment in an accurate and timely manner.• Prioritized workloads of multiple attorneys, meeting deadlines, saving time and money.• Recognized as go-to person for problem-solving, saving time and revenue.• Created positive first impression of firm with client interaction by phone, email and in person.• Excelled at contact with judicial aides and other court personnel keeping high-level rapport and standards.• Unparalleled communication skills with clients, providing excellent customer service.• Unique ability refocusing difficult clients during times of high stress, assuring client retention.• Developed work-related reference materials by creating charts and binders improving efficiency.• Mentored newer legal administrative assistants with job duties and responsibilities, improving productivity and morale.• Highly competent in dealing with 100+ firm attorneys in over 46 practice areas when cross-over advice was needed.

• Excelled at working with senior legal secretaries gleaning expertise and knowledge of legal profession.• Mastered essential competencies of legal field quickly working for two attorneys with high caseloads.• Instrumental in obtaining pay raises and computers for all secretaries in firm.• Strong ability to work with diverse personalities and resolve problems in mutually agreeable manner.• Effortlessly navigated path of ever-evolving office systems and equipment.

• Rare ability to be empathetic in communicating with taxpayers providing essential information during time of need.• Dedicated in working with tax auditors in 83 counties assuring precision and accuracy with tax forms.• Named Employee of the Month for Treasury Department.