Carolina Da Silva Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Arup is a worldwide renowned consulting engineering firm, with an expertise in design. During my internship, I conducted extensive cost benefit and economic benefit analyses as well as financial models for projects involved in the rail industry, accelerated construction, and fixed links serving tourists.Moreover, I participated in the interviewing process of 11 stakeholders, researched and analyzed project data supporting key insights and recommendations to clients relating to their… Show more Arup is a worldwide renowned consulting engineering firm, with an expertise in design. During my internship, I conducted extensive cost benefit and economic benefit analyses as well as financial models for projects involved in the rail industry, accelerated construction, and fixed links serving tourists.Moreover, I participated in the interviewing process of 11 stakeholders, researched and analyzed project data supporting key insights and recommendations to clients relating to their operations, governance, funding, and scheduling. Finally, I conducted market studies of infrastructure tourism and sustainability for three cities, identifying fixed links opportunities and providing data-driven recommendations for growth and development. Show less

University Of Toronto

São Paulo, Brazil

Itaú is the largest Bank in South America, with approximately 55 million customers globally. During my internship, I analyzed customer experience reports to determine the bank's challenges and opportunities regarding customer service. Additionally, I alleviated operational and customer pain points by streamlining access to Open Finance service via WhatsApp; co-led a project team and worked across 6 stakeholder departments to implement enhanced services. Open Finance allows customers to access… Show more Itaú is the largest Bank in South America, with approximately 55 million customers globally. During my internship, I analyzed customer experience reports to determine the bank's challenges and opportunities regarding customer service. Additionally, I alleviated operational and customer pain points by streamlining access to Open Finance service via WhatsApp; co-led a project team and worked across 6 stakeholder departments to implement enhanced services. Open Finance allows customers to access their credit score along with loan rates and account fees all banks in Brazil would charge, thus promoting fair competition Show less

Montreal, Quebec, Canada

Plusgrade is a leader in providing upgrade solutions through technological services to companies in the global travel industry. During my internship, I manually retrieved data of newly released products from Splunk and automated them into a dashboard for company-wide access, allowing management to track updated product performance for proactive strategic responses. I conducted research and analyzed data to deliver bi-weekly company and travel industry pandemic recovery reports to aid employees… Show more Plusgrade is a leader in providing upgrade solutions through technological services to companies in the global travel industry. During my internship, I manually retrieved data of newly released products from Splunk and automated them into a dashboard for company-wide access, allowing management to track updated product performance for proactive strategic responses. I conducted research and analyzed data to deliver bi-weekly company and travel industry pandemic recovery reports to aid employees in mitigating partnerships with cruise and airlines. Show less

Montreal, Quebec, Canada

I was in charge of the restaurant’s logistics, cleanliness, maintenance, payments & reservations, and helping with other positions and tasks as needed. I became head hostess and contributed to restaurant expansion by training 13 hostesses in the span of 8 months

Montreal, Canada Area

Tutored Elementary and High School students: Spanish, Math and History.

Montreal, Canada Area

Supervised a private pool as a single lifeguard on duty. Rehired by landlords for exceptional professionalism and customer service, ensuring contract renewal.

Bachelor Of Commerce - Bcom, Finance, General

College Summer Program, Entrepreneurship/Entrepreneurial Studies

Activities and Societies: Yale Business & Entrepreneurship Program Secured First Placement. Competed with top student scholars on a global.

D.E.C, Business/Commerce, General, 31.5 R-Score

Awarded in recognition of outstanding achievement at the high school level, attaining one of the highest academic averages among.

High School Diploma, High School/Secondary Diplomas And Certificates, Honour Roll Student

Activities and Societies: Model UN, Debate Team, Graduation Committee, Track & field, Halo Race and Cross Country Running. Lead the UN.