Promote the benefits of the circular economy and drive the adoption of the Product Circularity Data Sheet (PCDS) among companies.

Responsible for the success of clients using a SaaS carbon emissionsaccounting platform:- Be the primary point of contact, ensuring satisfaction and engagement- Monitor account health, renewal and expansion opportunities- Develop carbon accounting and ESG knowledge to advise clients

Responsible for the sale of a digital payment solution related to mobility inFR/UK/Nordics regions:- Prospect, qualify and negotiate contracts with fuel retailers and app partners- Acting lead for product development projects related to payment and to theEV transition

Responsible for the management of European institutional/governmentalclients, using an EdTech SaaS solution, including:- Ensure that contractual obligations are met in project execution and thatclient is satisfied- Administer the contract (quotes, invoices, SOWs…) and negotiate sale of newservices- Advise the product teams about clients' needs to inform the roadmap

• Segmentation of the B2B customer base and market sizing• Planning of initiatives for the growth of the SMB customer segment

Define the cross-sell and retention strategy for the SMB segment:- Analyze metrics to set the strategy for customer segmentation (ex. product fit by persona)- Coordinate CRM programs implementation with stakeholders (marketing, product, etc.) across global markets (ex. lifecycle event or product x-sell to focus on by persona)- Represent the merchant voice to reduce friction points (ex. KYC/KYB onboarding).

Drive the customer success efforts of the SMB customer segment in the EMEA region:- Work with finance and data science to monitor key KPIs, perform reporting and deep-dive analysis.- Project-manage CRM initiatives in EMEA, including the implementation of a predictive churn model.- Build and manage a regional framework and community with local SMB teams (ex. best practice sharing, centralized communications).

Lead the marketing function for the Private Label business in the EU, with brands such as AmazonBasics, focusing on revenue, traffic and customer experience.- Create and execute the online merchandising strategy, liaising with global and local teams.- Plan and execute the marketing calendar, managing a team of remote marketers.- Create dashboards to monitor ROI and provide management reporting.- Manage the product catalogue, setting up procedures for product launches and defect… Show more Lead the marketing function for the Private Label business in the EU, with brands such as AmazonBasics, focusing on revenue, traffic and customer experience.- Create and execute the online merchandising strategy, liaising with global and local teams.- Plan and execute the marketing calendar, managing a team of remote marketers.- Create dashboards to monitor ROI and provide management reporting.- Manage the product catalogue, setting up procedures for product launches and defect reduction.- Collaborate with product and sourcing managers to develop and launch new products. Show less

Project-manage initiatives to grow European merchants and improve their product experience.- Large (FBA) Sellers Account Management: Manage a portfolio of large European Amazon sellers to drive their overall sales volume on the platform and drive the use of FBA.- Manage the removal of friction points: Identify key blockers and manage the path to resolution with multiple stakeholder teams (ex. UI, logistics, compliance...).- Marketing and education: Conceive, execute and scale an… Show more Project-manage initiatives to grow European merchants and improve their product experience.- Large (FBA) Sellers Account Management: Manage a portfolio of large European Amazon sellers to drive their overall sales volume on the platform and drive the use of FBA.- Manage the removal of friction points: Identify key blockers and manage the path to resolution with multiple stakeholder teams (ex. UI, logistics, compliance...).- Marketing and education: Conceive, execute and scale an educational program with webinars, tutorials, emails, surveys... - Analyze large data sets to monitor sellers' performance and measure campaigns’ impact. Show less

Manage relationships with C-level & top finance executives from Fortune 500 companies for consulting services:- Actively manage the portfolio through their membership lifecycle.- Negotiate subscription renewals; working towards renewal rate and price targets; tracking service and sales metrics, providing forecasts and reports to management.- Partner with product and sales teams to understand clients' needs and make presentations. - Analyze trends and proactively suggested… Show more Manage relationships with C-level & top finance executives from Fortune 500 companies for consulting services:- Actively manage the portfolio through their membership lifecycle.- Negotiate subscription renewals; working towards renewal rate and price targets; tracking service and sales metrics, providing forecasts and reports to management.- Partner with product and sales teams to understand clients' needs and make presentations. - Analyze trends and proactively suggested adequate changes in the product.*Obtained the 'Firm Builder' company award in 2007 for outstanding sales results (>$1M) Show less

Prospect and make initial sales pitch to C-level executives for managementconsulting services:- Identify prospective clients and make research about their needs andpriorities- Initiate first contact (cold-calling) to explain services and obtain a salesmeeting

Provide an efficient and proactive response to high-end American Express Japanese customers requesting concierge services and language support in the EMEA region: - Research requested merchandise and services.- Manage and prioritize outstanding files to meet all requirements and deadlines. - Act as a liaison between the Japanese staff and other organisations when needed.