Carole Richardson Email & Phone Number

Newcastle Upon Tyne, Gb

Newcastle Upon Tyne, Gb

Gateshead, England, United Kingdom

• Development, execution, and continuous refinement of multi-channel Consumer Relations and the development of programs, roadmaps, and consumer relation strategies. Keeping a key focus on loyalty and retention strategies.• A clear understanding of how to leverage consumer behavioural lifestyle, transactional, and demographic data in order to deliver relevant marketing programs with a vision of growing consumer loyalty and increasing their lifetime value to the business.• Extensive cross-functional collaboration, good communication skills, excellent project management skills, creative skills, and a process-focused attitude that enables effective execution of multiple responsibilities and deliverables

Highlights Include: ✪ Earned recognition as self-starter, navigating competitive industry and start-up environment to cultivate client loyalty and new business for rapid growth, generating +600 new customers in two years. ✪ A driven BSc whose business development experience speaks for itself.✪ Passionate about working hand in hand with clients to provide sustainable business that accurately reflects business needs and are demonstrably achievable.✪ Regular contact with businesses, Universities, gyms and clients to establish goals and address challenges.✪ Constantly looking for growth areas and methods of maximising potential.

Gosforth

Highlights Include: ✪ Recognized as brand and company ambassador, consistently driving sales growth and account expansion through proactive account management and client relations. ✪ Earned status as Top Performer, successfully securing +£900K in new revenue within one year. ✪ Increased sales revenue proactively through up selling and cross selling

Seaham

Highlights Include: ✪ Created and implemented innovative, logical problem-solving strategy to deliver data-driven decision making and ensure success.✪ Carried out specification writing, documenting microbial and chemical content of food developments and recording food ingredients✪ Successful development of formulae, specifications and label declarations ensuring compliance with the finished product specifications.

Gosforth

Highlights Include: ✪ Consistently exceeded aggressive targets through up-selling and cross-selling based on client needs and current industry trends. ✪ Massive success holding sole responsibility for the development of Nationwide New Account Recruitment with Sage from 1996 to 2001.✪ The pilot scheme saw huge success and led to a personal accreditation from the Sales Director and Co-Founder of Sage, Tom Maxfield

Newcastle Upon Tyne

Highlights Include: ✪ Championed proposal, design, and management of “Investors in People” accreditation.

Post Grad Certificate, Psychology

Bachelor'S Degree, Food Science And Nutrition Honours