Carolina Arno Email & Phone Number

Calgary, Alberta, Canada

• Support end-users inquiring about the Welco's product line equipment for new or existing projects by addressing their needs, sizing and proposing the proper equipment for their application.• Review and interpret specifications, GA drawings, work orders, terms and conditions of contracts and procedures.• Prepare budgetary pricing for equipment and the necessary documentation such as product brochure, GA drawings, curves graphics and data to support equipment sales.• Communicate daily with suppliers and OEM across US and Canada for pricing, equipment availability and delivery times.• Create purchase order submissions and complete project submittals.• Identify and work to remove obstacles that would interfere with the successful completion of projects, with particular emphasis on resolving issues with vendors.

Calgary, Alberta, Canada

• Executed a variety of administrative functions, including the management of filing, typing, arranging forcouriers, and distributing mail. Provided critical support to members of the executive management team,including maintaining expense reports, relaying telephone messages, engaging in preparations for boardmeetings, presentations, and special projects as assigned.• Ensured the seamless transition of new employees into the company, processing all documentation,providing training, and arranging the setup of all required office space and equipment. Maintained andupdated employee directory entries and organizational charts.• Engaged with maintenance personnel, vendors, and the property management company to ensure thecontinued operability of the facility and all office equipment and services, without compromising theproductivity and efficiency of office workflows.• Provided support on health and safety services in coordination with program and personnel teams. Ensuredcompliance of all health and safety programs; reviewed and ensured all safety documentation werecompleted from worksites (Hazard Assessments, Equipment Inspections, Incident Reports, Kick-Offmeetings, Pre-Job Hazard Assessment Inspections, Fire extinguishers Inspections, First Aid Kit Inspections,etc.).

Maracaibo, Zulia State, Venezuela

• Used of my knowledge of ISO 9001 norms to create manuals of procedures by developing methodologies,standards, procedures, forms and instructions to optimize procedures.• Ensured continuous improvements, removing costs by reducing time of procedures and inefficiencies of theprocesses.• Successfully implemented and maintained ISO 9001 standards, specifications, compliant policies andprocedures to guarantee that work procedures satisfy quality standards.

Maracaibo, Zulia State, Venezuela

• Improved the company performance by gathering and reviewing existing documentation of the procedures executed and made continuous improvement, recommendations and proposals.• Kept document control in soft and hard copy to ensure that documentation was appropriately documented and secured in accordance with the company policies.

Bachelor Of Science In Industrial Engineering

Esl Program