Carolina Gama Email & Phone Number

São Paulo Area, Brazil

• Directing and monitoring all activities for a project portfolio of large, low- to high-risk projects from initiation to delivery• Being accountable for overall performance and delivery of defined scope(s) of work as indicated by customer satisfaction, quality of products and/or services provided, level of profitability attained, and other such measures as may be designated• Serving as the primary customer contact and managing overall company customer relationships for defined scope(s)… Show more • Directing and monitoring all activities for a project portfolio of large, low- to high-risk projects from initiation to delivery• Being accountable for overall performance and delivery of defined scope(s) of work as indicated by customer satisfaction, quality of products and/or services provided, level of profitability attained, and other such measures as may be designated• Serving as the primary customer contact and managing overall company customer relationships for defined scope(s) of work to ensure responsiveness to customer needs and effective professional conduct• Providing high level of project and client management guidance to consulting staff and executive management as needed to successfully deliver projects• Performing as a lead project manager on advanced custom projects that require flexible delivery approaches in support of resolving project issues that would critically impact performance, schedule, or cost• Developing project schedules and documentation; defining and assigning work to consultants assigned to project; monitoring and controlling work in progress for technical adequacy and alignment with project requirements; and providing active assistance to project team to meet schedules and resolve complex technical or customer requirements• Providing consistent and comprehensive status reports, project updates, significant issue management and resolution reporting, and communication with clients and internal teams• Adhering to established delivery methodology, quality standards, and best practices in project management• Actively identifying additional/expanded opportunities with existing customers• Managing estimation process with orchestration of specialists, solution engineers, and customers to provide precise statements of work that meet expectations of clients and our delivery planning Show less

Efi Brazil

• Account Manager LATAM.• Performing all aspects of project management functions for customers projects including technical responsibility. Negotiating projects with customers and technical area.• Opening new accounts, prospecting for new customers, maintenance and negotiation of contracts; solution demonstration and negotiation of new features. Building and maintaining a pipeline of new business opportunities; • Collecting marketing information for our development and marketing… Show more • Account Manager LATAM.• Performing all aspects of project management functions for customers projects including technical responsibility. Negotiating projects with customers and technical area.• Opening new accounts, prospecting for new customers, maintenance and negotiation of contracts; solution demonstration and negotiation of new features. Building and maintaining a pipeline of new business opportunities; • Collecting marketing information for our development and marketing team.• customer portfolio management focusing on new sales and service modules; Leadership; • Managing the sales action plan for the year and participating in international and national trade show.• Preparing and presentating the ROI development; • Service territory in Brazil and Latin America. • Developing strong customer contacts and client management techniques that help define solutions for customer needs, leading to potential new business.• Establishing metrics and monitoring progress to assure contract compliance, customer satisfaction, and attainment of company commitments and objectives; reporting progress to appropriate levels of management and customers Show less

• Leadership project management based on PMI methodology in LATAM;• Experience in the implementation of control modules and production planning (PCP), administrative (financial, billing, tax, and accounting) in Brazil and Latin America;• Consulting and development cost statements; Participation in the development of new features and products according to the customer's needs and market developments; • Acting as a business analyst; Survey processes and critical analysis workflow (Gap… Show more • Leadership project management based on PMI methodology in LATAM;• Experience in the implementation of control modules and production planning (PCP), administrative (financial, billing, tax, and accounting) in Brazil and Latin America;• Consulting and development cost statements; Participation in the development of new features and products according to the customer's needs and market developments; • Acting as a business analyst; Survey processes and critical analysis workflow (Gap Analysis); • Lead project team.• Interaction with customers to understand their needs and proposing new technical solutions.• Defining procedures and standards for modeling the requirements for implementing version and client customizations; • Pre-sales process;• Supporting sale business sales team;• Trading requirements between the customer and the development area; • Monitoring of projects and positioning the customer; Show less

São Paulo, Brasil

• Implementing the MIS system.• Consulting and development cost statements; • Participation in the development of new features and products according to the customer's needs and market developments;

São Paulo, Brasil

Pós-Graduação Lato Sensu - Especialização, Project Management

Project Management - Technical, human, and business context factors

Master Of Business Administration - Mba, Computer/Information Technology Administration And Management

Bachelor’S Degree, Economics

Associate’S Degree, Accounting Technician