Carolina Rodrigues Email & Phone Number

Lisbon, Pt

Lisbon, Portugal

Identify new opportunities for crowdlending projects through in-depth market research.Assess financial documents and creditworthiness to ensure sound investments.Outbound and Inbound leads generation. Manage the lifecycle of crowdlending projects with cross-functional teams.Enhance productivity by automating processes. Implement initiatives to drive revenue, optimize processes, and achieve financial targets.

Develop customized strategies and solutions to retain at-risk customers, including offering improved pricing and favorable contract conditions.Coordinate and arrange personalized training sessions to address customer concerns.Collaborate cross-functionally with sales, product development, and customer support to address customer pain points and prevent potential cancellations.Analyze customer data and behavior to identify patterns for customer retention strategies.

Lisboa, Portugal

Build and maintain long-term relationships with clients by understanding their business needs.Conduct assessments with clients to identify pain points and challenges. Collaborate with the sales team to identify potential upsell and cross-sell opportunities, share client feedback, and support the sales process with insights.Onboarding clients and provide personalized training sessions.Implement and monitor solution strategies related to integrations, automation, add-ons, and core software features by collaborating with engineers and developers team. Actively gather client feedback and advocate for client needs within the organization.

Lisboa, Portugal

Ensuring the accuracy of financial documents, as well as their compliance with relevant laws and country regulations. Verification and posting of 3rd party invoices. Management of Vendor Accounts.Created and implemented processes in order to help the automation of tasks.Maintained customer relationships with a portfolio of clients from more than 6 countries.

Lisboa, Portugal

Part of loyalty pilot program for premium customers.Process improvement and implementation to increase the reach rate from 40% to 60%.Build templates and best practices for community agents to support Ride's business.Conduct customer interviews and research to collect information for planning and decision-making purposes. Documented and created guidelines to support the loyalty program.

Process invoices in SAP MM/FI for several corporate entities. Processing of PO and non-PO invoices, and credit notes. Analysis and reporting of discrepancies suppliers accounts and tax issues.

Lisboa E Região, Portugal

Master'S Degree, Business/Managerial Economics

The Master's Degree in Business Sciences is carried out in order to guarantee the real increase of management skills, assuming itself.

Bachelor’S Degree, Political Science With A Major In Public Policies

Introduction to Management Introduction to Economy Management Strategy Constitutional and Administrative Law Data Analysis for the Social.