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Carolina Nelson is listed as Global CRM Lead at Santander SCIB Production Services (By Talan) at Talan, a company with 1810 employees, based in Málaga, Andalusia, Spain. AeroLeads shows a matched LinkedIn profile for Carolina Nelson.
Carolina Nelson previously worked as Managed Services & Agile Head at Talan and VP. LATAM Customer Relationship Manager (CRM) at Citi. Carolina Nelson holds Bachelor'S Degree, Industrial Engineering from Universidad Internacional De Las Américas.
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Bilingual leader with 20+ years of experience in Shared Services, Technology, Multinationals, and Customer Service Companies. Excellent interpersonal and communication skills with a very positive attitude focused on customer satisfaction. Great ability to handle extensive Partner/Customer Portfolio or multiple projects from planning to execution, ensuring completion on a timely fashion.Strategic influencer with internal/external stakeholders amongst all levels of the organization. Expert at interdepartmental coordination and liaison support between local, regional and global teams; able to stabilize processes and maximize business functionality. Detail and goal oriented professional with strong bias for action and follow-through. Fast learner able to identify and document quality business for new implementations and business initiatives.Exceptional judgment and political skills to manage confidential and sensitive customer/ company information.Specialties: Partner/Client Relationship, Project Management, Migrations, Process Improvement, Business Office and Chief of Staff Support, Business Planning & Analytics, Negotiation, Issue Management, and People Management.
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A career timeline built from the work history available for this profile.
Spain
A global leadership role focused on creating and driving relationship management strategy, establishing key connections with different geographies.Support on evaluating, analyzing, and comparing SCIB Production Services' core processes across global and geographies/countries contexts, to identifying similarities, differences, strengths, potential areas of.
Spain
Leadership role responsible of three main processes at Talan: - Trade Finance support for BNP Paribas Bank.- Project Management Team, supporting Santander, BNP Paribas and Cetelem.- The Agility Team that provide services to Santander and BNP Paribas. Responsible of establishing the vision, roadmap and priorities of the Agile and Managed Services Business.
San Jose, Costa Rica
Regional leadership role responsible of building and maintaining trustful relationships with 70+ partner/ customers portfolio from 20+ countries from Latin America and Mexico. Act as a liaison contact between Global Identity & Access Management (GIAM) Organization and customer’s needs, to create a positive client experience, promote GIAM services, identify.
San Jose, Costa Rica
Regional leadership position accountable for ensuring the alignment and adoption of the Citi Service Center (CSC) standards (Site Governance, Site Leadership, People Strategy, Communications and Risk & Control) in the Americas Region sites (Argentina, Brazil, Chile, Colombia, Costa Rica, Mexico, US & Canada), provide support on strategic coordination, and.
San Jose, Costa Rica
Leadership position accountable to coordinate Citi Shared Service (CSS) coming in /coming out migrations; organize Deep Dive reviews with Country Controllers, Site Heads and Senior Leadership Team to identify potential migration opportunities (68 migrations coordinated, 120+ positions transferred, 25+ Deep Dives completed in more than 25+ processes from.
San Jose, Costa Rica
Strategic role responsible to support Costa Rica Site Head and the Senior Leadership Team in planning and execution of the Reengineering Management Programs and Productivity Savings. (20+ Business Process Reviews in 5 Business Units: System Ops, Mgmt. Reporting, Financial Reporting and Regulatory Reporting with productivity savings of $2.000.000 & 43.
Makati, National Capital Region, Philippines
Pilot employee selected for the first Costa Rica Citi Shared Services (CSS), international rotation program to ASIA. Responsible of sharing CR best practices with Manila site. Accountable to coordinate and provide PMO support on the migration process for the new CSS site creation in Mumbai (4 months’ assignment and 26+ positions migrated from Manila to.
Costa Rica
Business Analyst role responsible to control the reconciliation of the head count management, creation and management of the customer allocation model for current and potential customers. Administer the employee organizational structure, prepare executive reports, metrics and provides Project Management (PMO) support for special projects led by the Costa.
Cansac - Central America And Caribbean
Regional role responsible to develop/maintain sales structure for all commercial territories in Latin America and Caribbean region (20+ countries) and delegate orders to appropriate Account Managers.- Responsible of metrics, statistics and operational processes for Latin America and Caribbean region- Responsible of metrics, statistics and operational.
San Jose, Costa Rica
Leadership position responsible to manage an assembly line of high-risk medical devices with 60 employees, supervise end to end processes and quality controls. Responsible to create production standards, maintain efficiencies, document and certify that all standards were met according to the FDA requirements, Standard Operational Procedures and Regulatory.
Alajuela, Costa Rica
- Account Executive bulk sales- Maintain and create customer relationships
Heredia, Costa Rica
- Customer Service- Office and administrative functions
Other employees you can reach at talan.com. View company contacts for 1810 employees →
Hamza Kaabar
Colleague at Talan
Hammamet, Nabeul, Tunisia, Tunisia
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EB
Elliot Bassée
Colleague at Talan
Tortequesne, Hauts-de-France, France, France
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JC
Jean-Jacques Cotel
Colleague at Talan
Greater Nantes Metropolitan Area, France
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CM
Christophe Mercier
Colleague at Talan
Étalle, Walloon Region, Belgium, Belgium
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SP
Stéphanie Pain
Colleague at Talan
Greater Paris Metropolitan Region, France
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IJ
Imen Jabeur
Colleague at Talan
Greater Paris Metropolitan Region, France
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CA
Clara Assouline
Colleague at Talan
Greater Montreal Metropolitan Area, Canada
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FM
Farhathunnahar Mougamadou
Colleague at Talan
Greater Paris Metropolitan Region, France
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TJ
Thierry Jaccottet
Colleague at Talan
Greater Paris Metropolitan Region, France
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AM
Adrien Ménard
Colleague at Talan
Paris, Île-de-France, France, France
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Quick answers generated from the profile data available on this page.
Carolina Nelson works for Talan.
Carolina Nelson is listed as Global CRM Lead at Santander SCIB Production Services (By Talan) at Talan.
Carolina Nelson is based in Málaga, Andalusia, Spain while working with Talan.
Carolina Nelson has worked for Talan, Citi, Cisco, Hospira, and Distribuidora 100 Puntos S.A.
Carolina Nelson's colleagues at Talan include Hamza Kaabar, Elliot Bassée, Jean-Jacques Cotel, Christophe Mercier, and Stéphanie Pain.
You can use AeroLeads to view verified contact signals for Carolina Nelson at Talan, including work email, phone, and LinkedIn data when available.
Carolina Nelson holds Bachelor'S Degree, Industrial Engineering from Universidad Internacional De Las Américas.
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