Carolina Nelson
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Carolina Nelson Email & Phone Number

Client Success Manager, Partnerships at Vida Health
Location: Tallahassee, Florida, United States 11 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Vida Health
Role
Client Success Manager, Partnerships
Location
Tallahassee, Florida, United States
Company size
586 employees

Who is Carolina Nelson? Overview

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Quick answer

Carolina Nelson is listed as Client Success Manager, Partnerships at Vida Health, a company with 586 employees, based in Tallahassee, Florida, United States. AeroLeads shows a matched LinkedIn profile for Carolina Nelson.

Carolina Nelson previously worked as Senior Relationship Manager, SaaS Partnerships at Florida Blue and Operations Manager, SaaS Partnerships at Florida Blue. Carolina Nelson holds Master'S Degree, Healthcare Administration (Mha), 4.0 from University Of North Florida.

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Vida Health

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Profile bio

About Carolina Nelson

As a Seasoned Relationship Manager, I excel in navigating complex large accounts with a strategic approach to building trust and fostering long-term relationships. I thrive in environments characterized by high ambiguity and rapid change, leveraging challenges as opportunities for personal and organizational growth. My commitment to transparency and trust creates an environment where immediate resolutions are addressed swiftly while root cause, systemic improvements are simultaneously mobilized, transforming setbacks into catalysts for continuous improvement.With a background in managing digital SaaS partnerships, I bring extensive experience in driving impactful outcomes to enhance customer success. By leading a root cause issue work stream, I decreased member abrasion by 76% and increased client satisfaction and NPS by 9 YoY. All while effectively growing large-scale commercial accounts from 24M to 30M YoY through strategic roadmap expansion. My passion for operational excellence and continuous improvement, coupled with strong stakeholder management skills, ensures successful outcomes and lasting partnerships.I'm eager to connect with fellow leaders who share a passion for cultivating transparent environments that prioritize proactive problem-solving and continuous improvement to skillfully grow accounts. Lets navigate complex enterprise landscapes together, implementing strategic solutions that turn customers into loyal brand ambassadors!Feel free to reach out to me at carolinacnelson@gmail.com or connect with me directly on LinkedIn.

Current workplace

Carolina Nelson's current company

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Vida Health
Vida Health
Client Success Manager, Partnerships
Tallahassee, FL, US
Website
vida.com
Employees
586
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11 roles

Carolina Nelson work experience

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Client Success Manager, Partnerships

Vida Health

Tallahassee, FL, US

Senior Relationship Manager, Saas Partnerships

Current
Florida Blue

Remote

Directed strategic account growth from $24M to $30M YoY by building partner roadmap and driving key growth opportunities. Cultivated and nurtured strong, strategic relationships with Telehealth and digital SaaS partners. Increased client satisfaction and NPS by spearheading issue work stream, resulting in 76% decrease in abrasion. Improved client growth.

Mar 2023 - Present

Operations Manager, Saas Partnerships

Florida Blue

Remote

Enhanced team relationship management effectiveness by 60% by developing a framework for shared best practices. Fostered a collaborative process for feedback, resulting in a 10% increase in employee engagement score. Strategically analyzed client partner rate proposals and risk scenarios, resulting in $1.4 Million in budget savings. Implemented an.

Jun 2022 - Mar 2023

Clinical Customer Advisor

Florida Blue

Built a network of relationships to enhance product adoption and exceed customer retention projections by 65%. Innovated backend solutions to increase customer outcomes and produce significant cost avoidance and ROI. Drove adoption of virtual strategy to evolve organization's digital model and expand customer reach by 33%. Cultivated multi-stakeholder.

Sep 2020 - Jun 2022

Director Of Client Services

Pregnancy Help And Information

Acted as a trusted advisor to enhance relationships, resulting in a 20% increase in client retention over 12 months. Formulated contingency planning during COVID-19 crisis to ensure risk mitigation and client retention. Managed a team of 8 with a focus on continuous delivery improvement, collaboration and talent development. Increased client engagement by.

Jun 2019 - Aug 2020

Registered Nurse

Tallahassee Memorial Healthcare

Tallahassee, Florida, United States

Led peer group to implement continuous improvement initiatives, resulting in a 10% reduction in adverse events. Represented the unit at an annual National Convention to bring back quality, data-driven interventions. Executed strategic planning of relationship based mentorship program to decrease staff turnover by 50%. Implemented strategic plans for.

Sep 2017 - Jun 2019

Community Relationship Lead

Circus Arts Conservatory Inc

Sarasota, Florida, United States

Led staff training on operational procedures, risk management and team collaboration best practices. Managed internal program relationships to build trust with families and decrease escalations by 90%. Drove strategic planning and execution of events to exceed financial fundraising goals by 15%. Expanded and maintained external community relationships to.

Aug 2014 - Aug 2015
Team & coworkers

Colleagues at Vida Health

Other employees you can reach at vida.com. View company contacts for 586 employees →

VT Vivian Tiegen, M.Ed. Rdn, Ldn, Cdces Vivian Tiegen, M.Ed. Rdn, Ldn, Cdces Colleague at Vida Health Jupiter, Florida, United States, United States View → BT Brittni Troyan Brittni Troyan Colleague at Vida Health Greater Pittsburgh Region, United States View → KS Kelsi Sellers, Ms, Rdn, Ldn Kelsi Sellers, Ms, Rdn, Ldn Colleague at Vida Health Huntsville, Alabama, United States, United States View → SS Sandra Silva Sandra Silva Colleague at Vida Health Curitiba, Paraná, Brazil, Brazil View → EP Elena Perez Elena Perez Colleague at Vida Health Los Angeles Metropolitan Area, United States View → SM Srotaswini Mahapatra Srotaswini Mahapatra Colleague at Vida Health Bhubaneshwar, Odisha, India, India View → TF Tere Fernández Tere Fernández Colleague at Vida Health Melo, Cerro Largo, Uruguay, Uruguay View → LY Letal Yerganjiev Ms, Rdn, Cdces, Ryt Letal Yerganjiev Ms, Rdn, Cdces, Ryt Colleague at Vida Health United States, United States View → AD Alexandra Depriest Alexandra Depriest Colleague at Vida Health Louisville, Kentucky, United States, United States View → AV Aarathi Venkatesan Aarathi Venkatesan Colleague at Vida Health San Francisco Bay Area, United States View →
2 education records

Carolina Nelson education

FAQ

Frequently asked questions about Carolina Nelson

Quick answers generated from the profile data available on this page.

What company does Carolina Nelson work for?

Carolina Nelson works for Vida Health.

What is Carolina Nelson's role at Vida Health?

Carolina Nelson is listed as Client Success Manager, Partnerships at Vida Health.

Where is Carolina Nelson based?

Carolina Nelson is based in Tallahassee, Florida, United States while working with Vida Health.

What companies has Carolina Nelson worked for?

Carolina Nelson has worked for Vida Health, Florida Blue, Pregnancy Help And Information, Tallahassee Memorial Healthcare, and Circus Arts Conservatory Inc.

Who are Carolina Nelson's colleagues at Vida Health?

Carolina Nelson's colleagues at Vida Health include Vivian Tiegen, M.Ed. Rdn, Ldn, Cdces, Brittni Troyan, Kelsi Sellers, Ms, Rdn, Ldn, Sandra Silva, and Elena Perez.

How can I contact Carolina Nelson?

You can use AeroLeads to view verified contact signals for Carolina Nelson at Vida Health, including work email, phone, and LinkedIn data when available.

What schools did Carolina Nelson attend?

Carolina Nelson holds Master'S Degree, Healthcare Administration (Mha), 4.0 from University Of North Florida.

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