Tech Recruiter - Remote

• HR leader in department startup during company fusion• Implemented internal promotion process• Performed training needs analysis and designed annual training plan• Conducted full cycle recruiting for all company positions

• Led staffing, training & development, and internal marketing functions and managed a team of eleven• Managed contact center representatives staffing for five client accounts including Vodafone, Vonage, and Unilever• Staffing capacity of +100 people per week in ramp-up periods• Improved recruiting retention by 15%• Full cycle recruiting for entry and mid-level positions in IT, Finance, and Operations• Upgraded recruiting process and increased candidate quality• Led implementation of corporate training program• Managed internal and external communication channels, including social media• Point of contact for global marketing, global training and global recruitment initiatives

• Designed and launched performance review and internal promotion processes• Implemented corporate training program • Recruited department heads, bilingual positions, and customer service representatives • Administered annual corporate employee satisfaction survey

• Recruited +80 bilingual customer service representatives • Supported middle management recruitment processes

Evaluated +300 candidates for a variety of positions and industries, including mining, telecommunications, technology, banking and food & beverage. Clients included Coca-Cola, Scotiabank, Entel PCS, Banco Estado, and Minera El Abra.