Carolina Xavier Email & Phone Number

Brazil

Responsible for the creation & execution of VTEX Brasil campaigns in paid channels (LinkedIn, Google, YouTube, Spotify, Meta), along with monitoring the performance metrics and creating actionable insights.

Rio De Janeiro, Brazil

Los Angeles, California, United States

• Identified opportunity to increase effectiveness of the mentorship program by focusing on a strengths identification model, resulting in 44.8% more students reached from word-of-mouth.
• Empowered students by adopting a boundless energizer approach to teaching, driving an average increase in academic performance of 1.5x letter grade.
• Demonstrated extraordinary initiative by being the only leader adopting an “open-office” approach and following students’ evolution process, maximizing commitment and trust to the program while maintaining 100%.
• Developed individualized strategies to accommodate every student’s needs by communicating dynamically and adopting diverse teaching styles, leading 100% of students to feel engaged in learning.
• Participants rated mentorship sessions at 4.8/5.0 for overall satisfaction (CSAT) and 4.9/5.0 for “Would recommend the program to a colleague” (NPS).

Los Angeles, California, United States

• Performed market analysis, applying critical thinking while tracking metrics and KPI’s to gather actionable data insights, evaluate activities and adapt strategies, achieving a 5x lift in average engagement.
• Gained amplification from a 1-million-followers celebrity account for the first time in the app’s history.
• Improved user’s experience by diagnosing potential challenges and optimizing creative while participating actively in the progressive ideation of iOS app features and business development opportunities.
• Achieved highest number of views for the brand being one of the faces of the company’s social media campaign, delivering authenticity, commitment, passion, and results.
• Implemented regular digital outreach towards a global audience with a team-oriented approach, engaging in content production; creative direction; strategy development; and community management.

Santa Monica, California, United States

• Overcame bottlenecks in the preparation of drinks by adopting an operations manager perspective to optimize the process, decreasing flow time by more than 50% and minimizing customer wait time to close to zero.
• Delivered stellar customer service, as praised by management, maintaining 99.8% overall satisfaction from customers.
• Drove a 55% increase in the total amount of tips split among the team by showcasing exceptional interpersonal skills and empathy, emphasizing collective outputs rather than individual contributions.
• Achieved a 16% increase on wage as a reflection of a performance founded on problem-solving skills and on an “everything is possible” attitude.

Los Angeles, California, United States

• Minimized expenditures by investigating alternative solutions and implementing innovative and creative concepts to reach the targeted budget for the art department.
• Crafted unique props in order to elicit an eccentric middle ground between art cinema polish and the simplicity of Nickelodeon shows that could not be conveyed by conventional props.

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.82

Activities and Societies: • Magna cum laude • Chester M. Winebright Endowed Scholarship • Dean’s List of the Marshall School of Business •.

Entertainment Studies Certificate

From development to cinematography, this UCLA certificate equipped me to understand the art of filmmaking and to tell emotionally engaging.

Industrial Engineering

While still in Brazil, I went to Engineering school, which allowed me to challenge and train my brain to think smartly, along with.