Caroline Butt Email and Phone Number

Responsibilities: • Driving sales while delivering value added customer service • Being responsible to meet a target for Gross Profit generated • Assisting with the development and streamlining of sales processes • Developing and managing the customer relationship across a broad spectrum, internationally and locally • Working closely with vendors, customers and colleagues allowing us to achieve the best overall results • Being comfortable to engage and reason with decision makers and influencers • Contributing ideas to improve internal processes and customer service levels • Adaptive and solution based account management, understanding customers’ requirements and building tailored solutions that best fitted the customers’ needs • Working closely with vendors, customers and colleagues allowing us to achieve the best overall results • Growing the customer base via Cold Calling and strategic customer acquisition. • Full use and knowledge of using QuickBooks Accounting Software

Responsibilities:• Assisting and quoting customers on specific requirements• Building and maintaining customer relationships• Purchasing from various distributors, both local and international, in multiple currencies• Invoicing out hardware orders• Keeping track of and updating customers on backorder stock• Maintaining Supplier & Vendor Relationships• Arranging and managing logistics and freight for kit that was to be shipped out of country• Delivering exceptional client service• Logging support calls on behalf of the customer• Basic Skills on Pastel Accounting Software• Training new Internal Sales Assistants