Caroline Connors Email and Phone Number

Manages a staff of 16 team members in the daily operations of DC’s favorite bagel shop!Oversees kitchen operations, front-of-house service, development and growth of the team, and the overall profitability of the shop.Implements staff schedules, administers payroll, and ensures positive customer experiences.

AREENA equips sports organizers with an all-in-one league management system to run high-quality leagues and tournaments seamlessly.Acted as liaison between clients and the engineering team to ensure an effective and robust product was being built for the client’s needs and to meet their league launch timelines.Developed and implemented a new onboarding process for all new clients to ensure a seamless transition onto the platform.Remotely managed up to 18 basketball and… Show more AREENA equips sports organizers with an all-in-one league management system to run high-quality leagues and tournaments seamlessly.Acted as liaison between clients and the engineering team to ensure an effective and robust product was being built for the client’s needs and to meet their league launch timelines.Developed and implemented a new onboarding process for all new clients to ensure a seamless transition onto the platform.Remotely managed up to 18 basketball and soccer leagues in Dallas, Houston, and Austin, Texas. Show less

● Opened the first location in Brooklyn, NY and the first location in Washington, DC. The Georgetown location was the first Levain Bakery store outside of New York City. ● Managed day-to-day operations: maintained DOH standards at all time, created weekly staff schedule, administered payroll.● Hired, trained and managed a team of up to 40 staff members.

Specialty food and craft beverage events to promote local chefs, foods, breweries, farms, and liquors. 501c3 affiliate.

● Delivered constant product improvement and new product development for VOD platform.● Provided proactive reporting to identify trends and supply recommendations for product improvement by collaborating with Business Analysis, Data Analytics and Marketing teams.● Partnered with sales teams to assist in the production of supporting sales collateral.

● Account Manager for a sports VOD platform providing content to over 120 million sports fans each month.● Dedicated exemplary customer service to distribution clients and content providers such as NY Daily News, Los Angeles Times, San Francisco Chronicle, NFL, MLB, NHL, NBA, PGA Tour and MLS.

Responsible for merchandise inventory, sales, and reporting. Acquired E-Commerce experience through managing the online store and online orders Infinity Pro Sports. Received ticketing operation experience through fulfilling ticket orders using Ticket Return program. Gained public relations experience through scheduling team appearances and fulfilling donation requests.