Caroline Conway Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Cork Metropolitan Area

Cork Metropolitan Area

Dublin, Leinster, Ireland

• Achieved 118% of €1.3 million sales target in 2019 along with achieving all other metrics demanded of an Account Manager such as client acquisition/retention, maintaining a healthy sales pipeline, up-selling/cross.
• Responsible for managing and growing several key corporate accounts across Ireland, UK and EMEA, such as Jameson, Sky, KPMG and Aviva. I also investigated and communicated potential threats to the appropriate manager.
• Developed tailored creative briefs for projects such as corporate rebranding and campaigns, and Critical paths development for clients to encourage timely decision making.
• Identified potential business development opportunities via market research and prospected potential clients.

• Generated, and managed new sales leads from initial Point of Contact, through to Onboarding, and aftercare.
• Maintained Client relations via check-in calls, handling support queries (email/text/phone) alongside hosting on-site consultations.
• Consistently maintained, and surpassed all daily customer contact, and Business metrics.

University College Cork

• Drove the creation of a new bookshop within the University from the outset.
• Managed and trained a 4-person team of full-time staff, inclusive of acting as project manager for our external web development team.
• Reviewed monthly sales performance and developed internal and external sales strategies.
• Maintained commercial awareness; identified business/promotional opportunities.
• Built relationships with Lecturers to obtain Departmental Orders.

University College Cork

Management of Campus Book Store in UCC Lowercase Book Shop.Management of Clothing Shop, College Gear (Maternity Leave Cover)Management of Online shopping site in UCCShop.ie (Maternity Leave Cover)Digital Campaign Management for a Marketing Campaign

University College Cork

• Managed UCC’s Online store front inclusive of directly managing all marketing campaigns, handling back-end content updates via WooCommerce and the web development team.
• Sought, engaged, and developed new business relationships with multiple suppliers to increase both current stock, and new inventory.

Cork

o Content creation social media and on the IAYO website.o SEO and Social Media marketing through the use of Adwords, Facebook and Twitter campaigns.o Designing and sending survey through Mailchimp and Microsoft access.o Media creation; Video, Audio and picture editing.o Designing and distributing online newsletter and newsletters.

Higher National Diploma, Computer Science, 2.1

Computer Programming Web Development ICT Skills Computer Systems and Networks Databases DevOps Full Stack Web Development Software.

Master'S Degree, Management And Marketing, 1.1

* Market Research * Introduction to Marketing *Marketing Communications * Current Issues in Marketing * Consumer Behavior *Ethical.

Bachelor Of Arts (Ba), French Language And Literature And Philosophy, 2.1

Activities and Societies: Live Music Society and The Saint Vincent de Paul Society Academic and Entertainment rep for MBS Management and.

High School, Leaving Cert (425 Points)

Activities and Societies: - Silver and Bronze Gaisce awards - Senior Student of the Year in 5th Year - Student of the Year in Transition.