Caroline Ebeid Email & Phone Number

Mississauga, Ontario, Canada

Markham

• Overseeing scheduling, meeting coordination, calendar management, travel arrangements, budgeting, project management, and records maintenance, ensuring adherence to organizational procedures and policies to ensure.
• Interacting effectively with cross-functional departments to streamline operations and achieve business success in fast-paced environments.
• Balancing multiple tasks within deadline-driven atmospheres while providing top-level… Show more
• Balancing multiple tasks within deadline-driven atmospheres while providing top-level customer service and maintaining strict attention to detail.
• Performing market research, competitive analysis and SWOT analysis to send specials and opportunity buys that leads to increase in sales by 20%.
• Earning consistent recognition by staff and peers for unparalleled interpersonal and communication talents as well as exceptionally positive and uplifting demeanor.

Toronto, Canada Area

• Established a new system on Outlook to monitor the issuing of the weekly medications to all patients.
• Managed the daily schedule of the owner and coordinated his appointments.
• Entered and billed more than 250 prescriptions daily to insurance and Ontario Drug Benefits using Farwell System while handling telephone calls in professional manners,
• Assisted the manager in the daily administrative requirements such as proper retention of documents
• Reduced the pharmacy expenses by 20%… Show more
• Reduced the pharmacy expenses by 20% by negotiating the contracts with vendors.

Vaughan, Ontario

• Scheduled /Co-ordinated the daily President’s schedule & tasks.Managed travel arrangements of the president & vice presidentPrepared agendas, took minutes for management meetings and followed up on action itemsPrepared.
• Liaised with Supply chain Manager to oversee daily orders and to ensure the fulfillment of the production schedule & delivery to customers promptly.Represented the company in all third-party audits of food safety.
• Updated Human Resources policies & Employee Handbook.
• Created a “New Employee Package” for all new hires and created new access cards for them,
• Liaised with the government/WSIB to provide any confidential information about employees.
• Maintained compiled list of recruiting agencies to ensure that it is up-to-date when needed. Show less

Scarborough

• Resolved complex billing, technical issues and customer complaints effectively by reviewing accounts.
• Handled 60-100 inbound calls & conducted over 50 outbound calls on daily basis within a dynamic call center environment.
• Responded to US (Spanish and English speaking) customers inquiries and resolved issues efficiently and professionally.

Monitored several Arabic newspapers, TV Radio & news broadcasts. Selected & translated editorial and commentaries for Media Reaction cables within very tight deadline and on daily basis.Developed & maintained relations with wide range of working-level media.Compiled placement reports as needed and maintained the Media Directory of Saudi Arabia. Arranged &.

Egypt

Worked with busy switchboard of 35 lines (Internal and external calls)Greeted visitors and escorted them to the required department.Managed all the internal announcement of the company.Managed the booking of the boardroom.

Bachelor Degree Of Art, Translator(Spanish, German, Arabic & French)

Education record

Education record