Caroline Knowles Email and Phone Number

• Selected to mentor aspiring User Experience Designers who are enrolled in a 12-week immersive course by providing design feedback and reviewing class assignments• Assists with online classroom and curriculum management

Collaborated with two teammates to completely redesign a dashboard for traumatic brain injury patients to track their symptoms and lifestyle choices in order to identify symptom patterns and triggers. • Designed paper prototype and mid-fidelity wireframes for the onboarding process using Sketch and InVision• Conducted 5 user interviews and 2 usability tests to understand users’ perspectives and needs and then design evidence-based solutions• Researched form design and universal design

Completed a 10-week, 400-hour full time immersive program and learned how to execute the UX design process. Worked alone or in a team to conduct user research, wireframing, prototyping, usability testing, and iterative design in 2-3 week sprints on 5 individual and group projects.• Spartan Race App: Designed a mobile application feature for users to track and organize race information. Collaborated with three teammates and led feature analysis survey, paper prototype testing, and usability testing.• Fast : Splits: Designed the information architecture for an E-commerce store and online booking service for bicycle maintenance

Directed NESS's strategic communications initiatives, including print and digital communications, advertising and marketing, public relations, and media relations. Develops, implements, and manages a comprehensive communications plan and manages the NESS brand. Directly contributes to NESS achieving its long term strategic goal of building its year-round business, expanding and engaging its donor base, and fulfilling its mission of building brighter futures through ocean adventure education.

Plan and execute state-wide drawing contest for students in grades Kindergarten through six.

• Oversaw and organized the sailing and rope departments of the store• Assisted customers in identifying and ordering items• Worked with inventory managers and purchasing departments to maintain appropriate stock levels

• Planned a regatta that involved 60 sailors and maximized limited resources to be sure that all sailors could participate • Guided staff and volunteers in order to optimize safety, organization, and participation

• Advised and collaborated with 14 instructors to generate a smooth and cohesive curriculum• Taught beginner sailors and managed a program of 115 students • Worked with students, parents, and yacht club members to ensure the safety and learning of all students

• Prepared pre- and post-game functions for collegiate sports venues• Recorded contest statistics • Assisted with contest recaps for the Bates College website

• Developed educational and social programs to facilitate integration of first-year students into the Bates community • Organized and managed first-year student orientation events • Fostered mediation between roommates and floor mates