Caroline M Email and Phone Number
A marketing enthusiast with 11 years in the hotel industry and 2 years in the recruitment industry, pursuing a Bachelor of Business Administration & Management-Marketing Option and Digital Marketing certified by Columbia Business School through Emeritus.
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Group Back Office ManagerBluekazi Group Aug 2022 - PresentEuropeSupport Bluekazi Group Limited's startup search and match skilled blue-collar jobs candidates with employers in Europe(Germany ,Netherlands,Italy,Czech and Poland).Under the Leadership of the CEO & Founder Hans Posthumus.Fully remote work-from-home post based in France -
Hotel Marketer/Blogger/Content Marketing/Hotel Sales/Digital Marketing/Tourism IndustryFreelance Jan 2022 - PresentHotel Professional with all it takes. Open to creating awareness of your Hotel, Lodge, Cruiseships, or tourism offers 24/7. A six sigma black belt and digital marketing International certified.
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Project ManagerFreelance Jan 2020 - May 2022In-Charge of planning, construction, and delivery of upcoming 20 keys Eco-Lodge project in Laikipia East- Kenya(Project put on hold) due to covid19
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Full Time MumParenting At Home Jan 2017 - Dec 2019FranceBecause family comes first -
Food And Beverage Operations ManagerUrban Coffee Restaurants Kenya Apr 2016 - Dec 2016Nairobi*Successfully managed a stand alone restaurant service & events of 100 sitting capacity & 20 staff *Team leadership through training and enforcing SOPs * Cost control through focusing on FIFO system and just in time orders while reducing wastage *Improved revenue by 15%,cost per spend by 10% ,increased seat cover turn over by 2 and maintained food cost at 28%. -
Banqueting & Sales CoordinatorSarova Hotels Apr 2015 - Apr 2016Sarova Stanley -Nairobi*Successfully handled sales & reservations for F&B division for a city hotel of 217 rooms both local & international guests*Coordinating events*Sales calls*Diarize events in the system*Sending out contracts to clients*Sending sales quotations to clients*Prospecting new clients*Responding to emails and handling inquiries*Aquiring and maintaining clients data *Revenue management through space maximization*Sales and events confirmations follow up*Proper arrangements with booked and prospective banquets*Compliance with clients booking agreement -
Restaurant & Events Supervision And ManagementSarova Hotels Nov 2009 - Apr 2015Sarova Mara Game Camp-Masai Mara*Managed a 150 sitting capacity in a 75 luxurious lodge.* Successfully managed indoor and bush dining events and VIPs like Richard Branson group 120 pax *Managed and trained a team of 30 employees * Involved in budgeting & focusting decision to enhance smooth running of restaurant year through * Marketing through promotions and happy hours * Mantained cost control measures and food cost of 26% * Improved revenues by 20% monthly * Acted as a duty manager -
Departmental Trainer & Duty ManagerSarova Hotels Nov 2009 - Apr 2015Sarova Mara Game Camp-Masai Mara*Duty manager roles to present the lodge operations ,customer service and management,departments support and employee engagement*Departmental trainer*Trainer of trainers*Lodge customer care trainer -
Restaurant HostessSarova Hotels Apr 2006 - Nov 2009Sarova Mara Tented Camp -
Restaurant & Banqueting WaitressSarova Hotels Apr 2005 - Apr 2006Sarova Panafric -Nairobi
Caroline M Education Details
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Marketing -
Digital Marketing: Customer Engagement, Social Media, Planning & Analytics -
Hospitality Manager:Leadership -
Hotel Management School- Delhi-IndiaHotel Strategic And Financial Management -
Mt Kenya UniversityCredit
Frequently Asked Questions about Caroline M
What company does Caroline M work for?
Caroline M works for Bluekazi Group
What is Caroline M's role at the current company?
Caroline M's current role is Bachelor of Business Adminstration & Management (BBAM)- Marketing Option.
What schools did Caroline M attend?
Caroline M attended Zetech University, Columbia Business School, Ahlei - American Hotel & Lodging Educational Institute, Hotel Management School- Delhi-India, Mt Kenya University.
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