HR project lead for a large-scale organisational change project impacting c.160 individuals across c.150 branches.

Strategic business partner supporting leaders within IT function to deliver against their strategic objectives. • Partnered delivery of cultural alignment across IT, through culture and values-based team interventions. • Provision of HR & OD support to a range of organisational changes, including redundancy programmes. • Significantly enhanced leadership capabilities, designing and delivering several leadership programmes covering performance management & employee engagement.

Responsible for the design, development and implementation of HR and OD interventions to support two large business transformation & redundancy programmes.

Owner/Director of this very successful HR & OD Consultancy, developing and implementing many programmes across NHS Trust clients including Northampton Healthcare Foundation NHS Trust, Northampton General Hospital NHS Trust, Black Country Partnership NHS Foundation Trust, The Royal Wolverhampton NHS Trust, Heart of England NHS Foundation Trust• Developed a model approach for the education, recruitment, employment and training of Physician Associates across a group of NHS provider organisations• Successfully implemented the complex Junior Doctor (2016) TCS in a large NHS Trust, developing and implementing policies & procedures, support roles, resourcing and payroll processes, etc.• Improved business performance of a combined Community & Mental Health Trust, developing and delivering an OD strategy targeting enhanced Employee Engagement• Improved Employee Engagement KPIs of several Trusts, designing strategies including pulse survey, appreciative enquiry workshops, listening events, Team Brief and Recognition Awards • Drove enhanced cultural alignment and facilitated reduced turnover in two Trusts through the design of Values-based recruitment and appraisal frameworks • Increased transparency and open culture in two Trusts, leading effective whistle-blowing (Freedom to Speak up) programmes • Enabled a genuine shift of attitude and focus on diversity, leading a D&I programme which embedded national frameworks (EDS2/WRES) at two large NHS Trusts• Protected assets and reputation, successfully managing complex disciplinary, grievance and harassment cases. Deep experience working within Managing Standards of Performance of Medical Staff Framework

Led team of 30, delivering strategic & operational HR support to a business of c.6000 colleagues. Partner to Directors/senior management, supporting complex medical and non-medical ER cases • Enhanced performance and contribution of HR developing & implementing its HR & OD strategy• Improved Employee Engagement, developing and implementing the successful EE strategy, including “listening into action”, local staff surveys and programmes to support cultural change • Protected Trust reputation and finances through effective management of several high profile integrations and organisational changes e.g. Mid-Staffs disaggregation/acquisition, TCS integration (TUPE transfer of 1000+ employees), integration of West Midlands R&D networks• Accelerated ROI, successfully leading post-merger restructuring and cultural integration• Improved effectiveness of Trust expansion activities, as HR Lead for various M&A programmes• Significantly enhanced leadership capabilities, designing and delivering leadership programmes covering performance management, coaching, recruitment, E&D and whistle blowing. • Drove commercially significant policy changes, with TU support, e.g. re-negotiating and reducing pay protection period, revising Consultant Job Planning and Clinical Excellence frameworks • Negotiated and led successful harmonisation of Trust-wide on-call pay arrangements, reduced from 30 separate local agreements

As 2014-date. Clients included The Royal Wolverhampton Hospitals, Sandwell PCT, Sandwell Mental Health and Social Care NHS Foundation, West Midlands Ambulance Service Trusts, and Sandwell Council. • Successful Interim Head of HR Shared Services (Recruitment, Internal Resource bank, Workforce Information, Medical staffing etc.)• Remuneration Report for Executive and Non-Executive Board pay review body• Generalist HR support for a number of high profile disciplinary and grievance cases • Policy development/implementation e.g. Change, Attendance Management, Pay Protection• HR lead for a cultural change programme which included design and facilitation of a range of visioning, engagement, role clarity and team building events

Led a team of 28 HR, OD, L&D, H&S, Occupational Health and Security specialists (c£1.5m budget), delivering operational and strategic HR & OD support to a business employing 3,500 colleagues • Delivered 5% cost improvement on c.£1.5million budget • Reduced training delivery costs by £100k pa, through design and implementation of streamlined, cost-effective mandatory training framework• Saved £75 pa on job advertising spend, through design and implementation of an improved resourcing strategy including new assessment centre for senior appointments, e-recruitment • Saved the Trust £65k per annum, introducing in-house Occupational Health Team • Influenced and enabled human capital KPIs being incorporated into Director and senior manager performance contracts, measured through simple HC KPI Scorecard methodology • Developed and implemented L&D, performance improvement and engagement programmes

Led teams of project consultants in the design, development and implementation of HR and OD interventions • Delivered £7m saving (25% of budget), leading a highly sensitive Reward Project, affecting 140,000 management and staff. No Employment Tribunal claims or Grievances• Successfully implemented, as overall Change Manager, a new company-wide HR & Payroll system implementation• Enhanced performance of, and performance measurement within the Retail Division, designing and implementing an enhanced performance management framework• Drove improved HR performance, aligning its objectives more closely with those of the business, through a new HR Balanced Scorecard

Equality & Diversity Manager, Employee Engagement Manager, Retail HR Manager, Systems Installer, Graduate Trainee. • Drove staff retention and satisfaction designing and delivering a new employee engagement framework, including simple but effective manager-led feedback and action processes• Developed and implemented the Corporate Equality & Diversity strategy• Enabled several successful store openings and closures, leading all HR workstream activities• Provided a full, generalist HR & Development service to store management teams