Vast experience in Business Administration where I have dealt with-: - MS Office proficient, SEO, Google Calendar and Canva.- Customer management and service.- Communicates well in both spoken and written fluent English.- Data entry duties- Emailing and inbox management on behalf of the client.- maintaining an active hospital system and databases.- Formulating systematic claims.- Phone etiquette (Making and receiving calls.- Preparing insurance documents and preauthorization for both customers and clients on behalf of the company.Currently working for Achievo Ltd (Naivas Ltd) for the Loss Control department as an Administrative Assistant. Duties include-: - - MS Office proficient, SEO.- Customer service management- Weekly report templates and database updating for the client. - Printing and disseminating report formats and key registers to the staff in the different branches. - - Filing and maintaining administrative documents, - Conducting interviews. - I have done a series of short online business marketing and sales courses and awarded certificates on the same. Other practices and awards -:- Great time management- Calendar scheduling and basic designing of event online posters- When not working I volunteer with community-based groups. - I have been awarded certificates for serving in church groups and have served in different capacities in school, college, and churches