>Reporting to CM (Change Management) and PMO (Project Management Operations) within the Supply Chain Systems Project>Design, develop and deliver effective user guides and training materials (including How-to Guides, training slide packs, training simulations, and videos) for Warehouse and Transport Management Systems>Collaborating with Subject matter Experts Team>Review and evaluate delivered training programs for supply chain project(s) to ensure the training needs of the business are being fulfilled>Facilitate face to face end-user systems training for operational staff across national and international sites (If required)>Responsible for site training coordination includes scheduling, working with Warehouse labor management for low impact disruption on national and international platforms>Working cohesively with high-level business process specialist>Develop individual site sustainability of Training material(s) past projects lifespan>Analyze, Develop and recommend methods and materials for training staff and may propose new curriculum, ideas for group discussions, demonstrations, and workshops in order to aid effectiveness.>Warehouse and Transport management systems implementation.

Account Manage Household brandRecruitment, selection, monitoring and growthTraining with employment service providers

Management and data entry of appointments.- Coordinate booking process to ensure occupancy targets are met.- Preparation and distribution of relevant documentation relating to appointment.-Participate in identifying professional development and training needs and attend professional Development activities that focus on broad business acumen.-Developing, implementing and evaluating change projects.

- Establish and maintain client relationships - Drive business objectives through coaching call center agents- Develop coaching plans with inbound customers service & sales consults- Call quality monitoring- Lead generation - Customer retention- Working in partnership with consults to achieve KPI's- Designing induction schedules to business goals- Facilitate classroom induction programs to inbound customer service and sales agents- Promote change- Call Center management relief - seating 30+- Promotion of Open book management- Encouraging health and well being

-Improve customers experience, through cycle of service points- Accounts receivable - inbound sales- Quality Assurance- Work towards business objectives- Achieve KPI's- Customer Retention- Lead new team members through induction- Encourage open book management- Promotion of health and well-being within work environment

• Client service and logistic support.• Accompanying students on interstate travel – New York, Washington, New Jersey and surrounding theme parks.• Marketing support (proposals, marketing and account plans). • Relationship building daily with students and members of staff (service & operational focus).• Compilation of event memorandums, including overviews for students needs.• Daily monitoring of all students success in their chosen profession.• Submitting feedback to all students on a daily basis, including both positive and negative to ensure that each individual will gain the most knowledge and direction out of every experience with us.• Liaison and support with all staff members, students and corresponding prestigious university networks to raise awareness of all any upcoming events.