Caroline Ottmann Email & Phone Number

Basel, BS, CH

Basel, Switzerland

Leading complex projects, managing client relationships, ensuring cross-functional collaboration, and overseeing project timelines, budgets, and risks. Providing ongoing support, conducting training, and driving process improvements to enhance project delivery.

Basel, Basel, Switzerland

Team leadership of 8 System Design and Client Services Project Managers across locations. Account Management and Project Management, presented at bid-defense meetings, maintain client relationship, budgeting and finance. Strategic goals in customer satisfaction achieved. Collaborated with cross functional teams to realize continuous improvement of.

Allschwil, Basel-Country, Switzerland

Accountable on System Change Process enhancements, worked with cross-functional teams on Kaizen program to reduce the turnaround time of system changes. Enhanced the new hire training program, enabling all to complete it in 1-2 months and start working on studies. Team leadership of 8 System Design and Client Services Project Managers across locations.

Allschwil, Basel-Country, Switzerland

Team leadership of 12 System Design and Client Services Project Managers across locations: Switzerland, UK, Japan. First point of escalation for clients, lessons learnt, CAPA documentation (Corrective Action Preventive Action). Member of the company-wide Strategic Risk Management Committee. Improved staff retention and team engagement.

Allschwil, Basel-Country, Switzerland

Authored design specification and project documentation to support the development and use of a clinical system, including data integration and data transfers to various third-party systems Co-ordinated internally and externally all activities related to the system lifecycle: specification, set up, validation, user acceptance testing, ‘go live’ process.

Allschwil, Basel-Country, Switzerland

First point of contact for clients and colleagues, responsible for the maintenance of the study (creation of study documents, forecasted clinical trial supply needs). Worked in close collaboration with the project manager to coordinate the setup and validation of new studies.

Basel, Basel, Switzerland

Training period as part of my Masters degree, lab work on the topic "Generation of random deletion libraries to define stable domains of proteins"

Cambridge, England, United Kingdom

Training period as part of my IUP degree, lab work on the topic "Affinity maturation of the anti-myc-tag mouse monoclonal antibody 9E10 using phage and ribosome display"

Master Of Science - Ms, Cell/Cellular And Molecular Biology

Iup, Biology And Bioinformatics

Dut, Biology (Option Industries Alimentaires Et Biologiques)