Caroline Posthuma Email & Phone Number

Netherlands

Amsterdam Area

Leiden, South Holland, Netherlands

Team Lead to supervise all HR Operations processes, including the payroll activities for several EU countries. Handling of all more complex requests such as country set-up for new employees, contracts, benefits, and payroll wise, residents permits/30% ruling questions. Responsible for periodic reporting for the stakeholders (e.g. Head count, Leave & Absence reports, Annual Report). Point of contact and global administrator for Share Based Compensation (Options & Shares), including the implementation of EquatePlus (Computershare), payroll processing of the exercised in liaise with the Finance Department. Involved in various implementations to scale up the HR department such as transitioning EU payroll towards SD Worx and, at a later stage, ADP, Implementation of SAP SuccssFactors. Contribute to the creation of solutions to improve and standardize the HR service by identifying and recommending opportunities for improvement.

Amsterdam, Provincie Noord-Holland, Nederland

Next to the below described HR Specialist tasks, responsible for new country set-up for new employees, contracts, benefits, and payroll wise. Ensure the monthly payroll for all countries is fully prepared, checked for correctness and completeness, approvals have been obtained and payrolls are delivered on time according to the agreed payroll calendar. Guide and supervise the Junior HR specialist. Participation in the rollout of the HRM system SuccessFactors and the digitalization of the Employee Services department, ensuring the systems are accurate and complete. Responsible for periodic reporting for the stake holders (e.g. Head count, Leave & Absence reports).

Responsible for the administration of all paperwork, responses to and guidance on all HR processes, from new starter, right through the employee life cycle to leavers’ process. Maintain all HR related data, keeping up to date with legislation/labour law changes, monitor & track probationary/contractual periods, absences and holidays; handle all payroll related activities for several EU countries; provide service to all internal and external customers, including any 3rd parties such as Payroll and Benefits providers; receive and deal with queries on HR procedures, systems and benefits entitlements; contribute to the creation of solutions to improve and standardize the HR service by identifying and recommending opportunities for improvement. Support the Recruitment department where needed.

Amsterdam Area, Netherlands

Responsible for the administration of all paperwork, responses to and guidance on all HR processes & policies, from new starter, right through the employee life cycle to leavers’ process. Maintain all HR related data, keeping up to date with legislation/labour law changes, monitor & track probationary- /contractual periods, absences and holidays; handle all payroll related activities. Provide ‘customer service’ to all internal and external customers, including any 3rd parties such as Accountant office and Benefits providers; receive and deal with queries on HR procedures, systems and entitlements; work closely with the management team to ensure smooth transition and escalation of issues; advice employees and managers on all HR issues up to the agreed point of escalation to Management; contribute to the creation of solutions to improve and standardize the HR service by identifying and recommending opportunities for improvement; coordinate all aspects of recruitment/selection process, including associated administration; back-up for the Administration department and first contact relating facilities matters.

Schiphol-Rijk, The Netherlands

Solo and independent operating HR advisor in the Netherlands (management in Ireland) responsible for a wide range HR administrative support and advice in a fast growing organization (120 employees) in the Netherlands and Belgium, including initiating, executing and monitoring actions around new hires, existing staff and leavers. Conducting all HR administration, including the (Dutch) payroll. Responsible for initiating, developing and implementing (local) HR procedures, absence recording and long term sick leave procedures, dismissal procedures, management reports from PEOPLE SOFT & OMR, providing documents for visa / work permits / 30% schemes. Delivering contribution to the digitization and automation of HR processes and good customer service through a new implemented Case Management System.

Schiphol-Rijk, The Netherlands

(October 2004 – June 2008)Personal Assistant to the Director Human Resources EMEA. Support the HR Manager Nordics, among other things contract with lawyers and the set up of HR work processes in the Nordic countries; Initiating, handling and tracking all actions regarding new hires, leavers and the procedure around expatriates coming from the USA.; producing contracts, letters, faxes and email in Dutch and English; sickness and leave registration; responsible for the monthly mutation flow for the payroll administration; maintaining and managing the personnel files; producing management information from ORACLE HR; handling and tracking the procedures around work permits and 30%-taxruling applications; first point of contact regarding pension, health insurances and disability insurances (outsourced); first point of contact for the ESPP and Stock option program in EMEA; replacing colleague during absence (PA to VP Sales and Services). The last 6 months worked on the turnover to the so-called “Business partner model” and the setup on outsourcing HR administration.(July 2002 – September 2004) Sales Secretary, supporting the appointed Account Managers and Technical Services Consultants with their calendar management, correspondence (including e-mail) form front office; work out request for proposals etc; producing contracts; handling all incoming phone calls and faxes; maintaining the SIEBEL Database for the Netherlands (Data Quality member); Order management (IRF’s & software shipments and license key request; management information through SIEBEL; booking of flights and accommodations; sickness and leave registration for the Sales department; taking minutes; checking outgoing invoices and keeping track of payments.

Woerden, The Netherlands

The Dutch Peregrine office has been closed in July 2002.Supporting the Sales Director Indirect and the appointed Sales Managers and Solution Consultants with their calendar management, Initiating, handling and tracking all actions around proposals, contracts and Requests for Information; work out requests for proposals etc; maintaining the SIEBEL Database for the Netherlands; trouble-shooter for SIEBEL; handling Software shipments and documentation; tracking and maintaining the weekly Forecast reports for the Sales Team; booking of flights and accommodations; administration and tracking of License Key’s (expiration dates and content); first point of contact for business partners regarding above mentioned tasks.

Utrecht, The Netherlands

Responsible (administrative & organisational) for all large exhibitor projects (in and outside the Netherlands) from initial assignment till the delivery to the customer on the exhibition site. Planning of the Logistic staff member.

Maarssen, The Netherlands

Worked with Ceteco till bankruptcy in 2000.Initiating, handling and tracking all actions regarding new hires, leavers and the procedures around foreign posted expatriates; producing contracts, letters, faxes and email in Dutch and English; sickness and leave registration; maintaining and managing the personnel files; maintaining salary overviews; producing salary calculations and managing quarterly payments for foreign posted expatriates; administration around legalisation of documents like visa and/or work permits for foreign countries; first point of contact regarding pension, health insurance and disability insurance (outsourced); managing letters of congratulation and certificate of appreciation in Dutch, English and Spanish; accurate maintenance of the personnel information system; replacing colleague during absence (PA Board of Management).

Utrecht, The Netherlands

From March 1990 till April 1995 worked in the position of Administrator HRFrom April 1995 till December 1998 worked in the position of Secretary Unit Manager