Caroline Ross Email and Phone Number
Experienced Goal Oriented HR Professional with a Genuine Interest in People at
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Osler, Hoskin & Harcourt LLP
toronto, ontario, canada
Caroline Ross's Location
Canada, Canada
Caroline Ross's Contact Details
Caroline Ross work email
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Caroline Ross personal email
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Caroline Ross phone numbers
About Caroline Ross
A passionate HR Professional known for developing strong relationships with clients and colleagues at all levels of an organization. An accomplished communicator who creates value-added strategies to enhance employee engagement and create high performance cultures to achieve company goals and objectives. Bottom-line focused HR leader who is able to use a company’s greatest asset; its people, to achieve success.Views expressed are my own.
Caroline Ross Work Experience Details
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Senior Manager, Talent ManagementOsler, Hoskin & Harcourt Llp Feb 2024 - PresentToronto, Ontario, Canada -
Manager Talent ManagementOsler, Hoskin & Harcourt Llp Jan 2022 - Present
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Senior Talent SpecialistOsler, Hoskin & Harcourt Llp Jul 2021 - Dec 2021Toronto, Ontario, Canada
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Human Resources GeneralistCommunity Development Council Durham Oct 2020 - Jul 2021Ajax, Ontario, CanadaReported to the Executive Director as a member of the management team and responsible for providing a range of human resources services to drive overall success of the organization.Responsible to develop and implement HR strategies and initiatives that align with strategic plan.Managed the full cycle recruitment activities.Responsible for creating and maintaining policies.Consulted and advised managers and staff in all areas of people management including: employee relations,staff engagement, organizational culture, discipline and termination.Accountable to manage short term and long term leave of absences.Co-chaired the Communication committee meetings to analyze programs and processes to developimproved efficiencies and value through print, social media and web content. -
Senior Human Resources GeneralistFarber Financial Group Feb 2017 - Jun 2020North YorkProviding HR support within the organization as a trusted consultant to the business. Effective collaboration of the implementation and maintenance of all HR policies and ensuring compliance with all relevant legislation. Delivering a high level of service to respond to the HR needs of staff at all levels with a strong focus to drive and maintain the corporate vision and culture of a high performing organization.Effectively created, implemented and updated HR policies to ensure compliance with all relevant legislation.Lead the firm wide implementation of the HCM (Ceridian Dayforce). Collaborated with the Ceridian implementation consultants and internal departments to ensure effective and sustainable solutions were deployed. Acted as the main point of contact regarding queries relating to the utilization of the system. Managed the full cycle recruitment process across Canada including the on-boarding of new hires. Conducted 3 month probationary reviews and exit interviews. Liaised with both employees and managers to effectively collect valuable performance information to drive a high performing work culture.Conducted meetings with both managers and employees in dealing with employee relation matters. Mediated and provided sustainable solutions to support all parties involved in managing conflict resolution.Supported the annual performance review and employee engagement programs. Responsible for administering the semi monthly payroll for full-time and hourly paid employees. -
Human Resources ManagerEnghouse Systems Sep 2015 - Feb 2017MarkhamPlans, implements and coordinates various human resources programs and services. Advises and consults with management and employees on the interpretation and administration of human resources' policies, regulations and procedures. Manages the annual global compensation review including salary, bonuses and communication.Ensures awareness of and provides advice to managers on statutory or regulatory requirements in one or more areas of staff management such as compensation, benefits, recruitment, selection and performance management.Provides full-cycle recruiting including onboarding of new hires.Ensures benefits administration to include employee enrollments and termination, claims resolution in a timely manner. Handles employee relations counseling, outplacement counseling, and exit interviewing.Prepares a variety of reports and correspondence, and drafts policies and procedures .Participates in the development and implementation of new or revised human resources programs, services and activities, and makes recommendations on matters such as scope, content, procedures and work plansProvides training and guidance to newly acquired companies on policies and procedures -
Hr GeneralistMaple Leaf Sports & Entertainment Nov 2013 - Oct 2014Toronto, OntarioProviding HR support to the HR Business Partners, Marketing, Global Partnerships, Sales, Legal and HR groups with a focus on employee relations, recruitment and administration of the group benefits and pension plan across the firm which includes 660 fulltime staff. • Supported the recruitment process by sourcing, screening, coordinating and facilitating candidate interviews using interview and search techniques to identify and promote the most suitable candidates. • Coordinated new hire set up process and facilitated orientation sessions, ensuring company policies and procedures were communicated with clarity. • Administered company-wide benefits and pension plan for all 660 full time employees, resulting in responsive and improved client services. • Acted as first point of contact for employees with queries related to health and safety, pension plans; liaised with multiple insurance carriers in order to provide timely and results driven resolutions. -
Hr GeneralistPricewaterhousecoopers Toronto Jul 2010 - Jul 2012TorontoProvided HR support to the Audit and Assurance Group and the Internal Firm Services practice. Responsible for playing a key role in several GTA wide initiatives; developing and maintaining a trusted advisory role within the various client groups to assist in a better understanding of HR issues, managing expectations and providing regular progress reports on current activities.• Supported a variety of human resources initiatives and programs, particularly focusing on Annual Employee Performance Reviews, Talent Management and Recruitment. Engaged in continuous performance improvement processes, procedures to optimize both individuals and client groups. • Consulted with staff at all levels to provide clarity and understanding of the Human Resources guidelines to support and reinforce the corporate vision and values. Ensured organizational compliance and delivered reliable, up to date information. • Maintained contact with employees on short-term and long-term leave, providing a touch point to address concerns and queries.
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Human Resources ManagerThe Pic Group Aug 2007 - Aug 2008OshawaSupported Vice President, Human Resources, providing guidance to Executive Management team regarding employment and labour standards and occupational health & safety legislation. • Served as lead Human Resources representative for 300 employees in Canada. Accountable for administering and maintaining accurate personnel records including payroll, compensation, benefits, pension and performance assessments and WSIB claims.• Provided guidance and coaching on all employee matters. Through the use of best practice models, contributed to improved satisfaction by building trusting relationships and resolving employee issues effectively. • Reviewed and tracked the International Standards Organization (ISO) training records for 80 full-time employees; provided management updates on activities and progress ensuring ongoing successful completion rates within the firm. -
Associate Hr ConsultantBmo Nesbitt Burns Jun 2006 - Mar 2007Supported three Sr. HR Business Partners within the Private Client Group (PCG) by providing Human Resources advice and counsel to 12 diversified client base groups consisting of Bank of Montreal, BMO Nesbitt Burns Inc and Harris Bank. • Co-managed the restructuring of three client groups (80 employees) transitioning to another line of business; coordinated group seminars and meetings to help facilitate the integration into new roles. • Worked with HR Business Partner to review Annual Employee survey results Assisted in the launch of the annual employee survey by providing guidance to the managers; identifying required measures in enabling the organization to respond appropriately.• Supported the HR Business Partner in the review of the Annual Employee Survey results. Analyzed feedback, identified gaps and strategized realistic solutions to address productivity concerns. • Supported employees from various levels and teams providing coaching, counseling and mediation, applying tact and active listening skills to strengthen relationships.• Encouraged professional development and guided staff to self-manage their careers and development, engaging staff with individual coaching sessions and group presentations, which increased morale and productivity. -
Hr CoordinatorBmo Nesbitt Burns 2003 - Jun 2006TorontoSupported the SR. HR Business Partner of the Private Client Group (PCG) and was the main lead Human Resources representative for 92 Private Client Division (PCD) branches across Canada to effectively to support the business needs • Effectively managed the day-to day processing of human resources related transactions such as new hires, terminations and salary updates. Provided advice and counsel to employees within the PCD group relating to general HR queries and ensuring accurate and timely response to better support the business needs.
Caroline Ross Skills
Human Resources
Employee Engagement
Recruiting
Onboarding
Employee Relations
Employee Benefits
Interviews
Coaching
Performance Management
Management
New Hire Orientations
Hris
Training
Personnel Management
Sourcing
Screening
Deferred Compensation
Payroll
Succession Planning
Talent Acquisition
Workshop Facilitation
Human Resources Information Systems
Interviewing
Caroline Ross Education Details
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Human Resources Management -
BcifInformation Technology & Business Administration -
Colchester InstituteBusiness And Finance
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Rhodes Wellness CollegeLife Coach
Frequently Asked Questions about Caroline Ross
What company does Caroline Ross work for?
Caroline Ross works for Osler, Hoskin & Harcourt Llp
What is Caroline Ross's role at the current company?
Caroline Ross's current role is Experienced Goal Oriented HR Professional with a Genuine Interest in People.
What is Caroline Ross's email address?
Caroline Ross's email address is ro****@****ers.com
What is Caroline Ross's direct phone number?
Caroline Ross's direct phone number is +141649*****
What schools did Caroline Ross attend?
Caroline Ross attended Teesside University, Bcif, Colchester Institute, Rhodes Wellness College.
What are some of Caroline Ross's interests?
Caroline Ross has interest in Personal Fitness, Culinary Cooking, Gardening.
What skills is Caroline Ross known for?
Caroline Ross has skills like Human Resources, Employee Engagement, Recruiting, Onboarding, Employee Relations, Employee Benefits, Interviews, Coaching, Performance Management, Management, New Hire Orientations, Hris.
Who are Caroline Ross's colleagues?
Caroline Ross's colleagues are Fanny Larochelle, Tatyana Gudge, David Wilson, Brian Levitt, Jennifer Ashe, Shaurya Mehra, Kimm Willett.
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Caroline Ross
Senior Program Advisor, Multiculturalism And Anti-Racism Program, Department Of Canadian HeritageToronto, On -
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