Caroline Samir

Caroline Samir Email and Phone Number

Etihad Holidays supervisor @ Etihad Holidays
Cairo, Cairo Governorate, EG
Caroline Samir's Location
Cairo, Egypt, Egypt
About Caroline Samir

Professional Experience Supervisor at Etihad Airline, Etihad Holidays at Teleperformance Egypt since Sep 2022 till present.● Setting and maintaining performance standards for the team.● Monitoring the team's workflow and ensuring that bookings are being processed efficiently and accurately.● Training and developing reservation agents and providing them with ongoing support to improve their skills and knowledge.● Reviewing and approving reservation requests and ensuring that they are processed in compliance with company policies and regulations.● Setting and maintaining sales targets for the team.● Ensuring that advisors are following company policy and standards.● Managing staff schedules and ensuring that the team has adequate coverage to meet customer demand.● Maintaining accurate records of customer interactions.● bookings, and other relevant data.● Leading and mentoring the team, and motivating them to achieve their full potential.● Liaising with other departments to ensure seamless communication and collaboration.Skills: ● GDS experience (Sabre, Amadeus)● Strong communication skills.● Strong sales skills.● Excellent customer service skills.● Knowledge of airline policies and procedures. ● Ability to work as part of a team.

Caroline Samir's Current Company Details
Etihad Holidays

Etihad Holidays

View
Etihad Holidays supervisor
Cairo, Cairo Governorate, EG
Website:
etihad.com
Employees:
13586
Caroline Samir Work Experience Details
  • Etihad Holidays
    Etihad Holidays Supervisor
    Etihad Holidays
    Cairo, Cairo Governorate, Eg
  • Etihad Holidays
    Etihad Holidays Supervisor
    Etihad Holidays Sep 2022 - Present
    Cairo, Egypt
  • Melarco For Office Furniture
    Sales Specialist
    Melarco For Office Furniture Jul 2016 - Aug 2023
    Al Sahil, Cairo Governorate, Egypt
  • Teleperformance
    Travel Consultant
    Teleperformance Oct 2019 - Sep 2022
    Cairo, Egypt

Caroline Samir Education Details

Frequently Asked Questions about Caroline Samir

What company does Caroline Samir work for?

Caroline Samir works for Etihad Holidays

What is Caroline Samir's role at the current company?

Caroline Samir's current role is Etihad Holidays supervisor.

What schools did Caroline Samir attend?

Caroline Samir attended Helwan University Cairo.

Who are Caroline Samir's colleagues?

Caroline Samir's colleagues are Tilottama Soni, Abdus Salam, Abderrahim Hamal, Faizal Hamza, Adel Bawa, Marwan Alzaabi, Tosha Desai.

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