I am a seasoned Administrator/Clerical Officer and Secretary. My expertise comes from vast experience of over 15 years' experience in both the private and public sectors, in the areas of Insurance, Pensions, Multidisciplinary firm, Third Level Education and Local Authority. I have held various roles in Administration from Clerical Officer, Secretary, Customer Service Assistant, Insurance Administrator, Personal Assistant at Chief Executive level to name a few and more recently Legal Secretary.I am a highly organised, professional person who is easy to deal with, reliable, responsible and who is committed to providing a quality customer service experience. E-mail: carolinesmiththornton@gmail.com
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Legal Secretary AssistantDenise Cassidy Solicitor Jul 2024 - Sep 2024Virginia, Co. CavanReceptionist/Legal Secretary
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Virtual AssistantCaroline Smith - Cs Admin Services Sep 2023 - Sep 2024Cavan, County Cavan, IrelandOffice Administration, Audio Transcription, Bookkeeping, Email Management, Diary Management , Billing Process, Proofreading, Communication, Organisational - High Attention To Detail, High Level of Accuracy, Case Management System, Record Management, Data Entry -
Special Needs AssistantVirginia College Mar 2022 - Jun 2022CavanWritten and Verbal Communication - Organisational - Problem Solving - Teamwork - Proofreading - Supporting Students and Teachers -
Administrative AssistantCrana Services Jan 2021 - Jan 2022County Cavan, IrelandData Entry - Record Management - Communication - Organisational - Attention To Detail - Teamwork
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Clerical OfficerCavan Vec Adult And Learning Centre Oct 2005 - Jul 2006Cavan, County Cavan, IrelandI provided secretarial and administrative support to Adult Literacy Organisers, tutors and students. Maintenance of student, tutor and general databases related to the Centre. I collated and issued results of exams and certificates to students . Preparation of correspondence, including various mail shots, reports for the Department of Education, and forwarding of all relevant correspondence to the different departments in the Head Office. Stocktaking and ordering of stationery and office supplies.Dealt with general office administration duties.
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Clerical OfficerFingal County Council Jul 2002 - Sep 2005DublinWorked in the Housing Department, interviewed applicants and processed Shared Ownership and Affordable Housing Applications. Provided Customer Services to the public on the public counter. Answered the telephones and dealt with queries.Interviewer Skills - Processed Mortgage Applications - Communication - Organisational - Record Management - Customer Services - Reception - Teamwork - Problem Solving - Supported Line Managers -
Clerical OfficerTechnological University Dublin Apr 2002 - Jul 2002Dublin, County Dublin, IrelandI worked in the Faculty of Hospitality and Tourism. Responsible for booking accommodation, and distribution of exam papers to external examiners. I organised mail shots and brochures. Dealt with general office administration. -
School SecretaryDublin City University Apr 2001 - Mar 2002Dublin, County Dublin, IrelandI worked in the Faculty of Computing. I organised meetings for the Professor/Head of Faculty and the School Manager. Provided office support to the team of the Faculty. Dealt with queries from staff, students and the general public. I was involved in the organisation of a reception for display of students’ projects at the year end. -
Data Entry ClerkFlint Ink Dec 2000 - Mar 2001I worked as a Data Entry Clerk in a Printing factory. I managed general office administration.
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Personal Assistant/SecretaryClashfern Holdings Sep 1999 - Sep 2000Dublin, County Dublin, IrelandI was a Personal Assistant for the Chief Executive. I organised general and boardroom meetings. I managed the diary and travel arrangements. I typed financial reports for the Chief Financial Officer. Provided a high level of secretarial and administrative support to all staff.
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Office TemporaryStaffing Agency Apr 1999 - Jun 1999DublinI worked as an Office Temp in various offices.
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Customer Service AssistantScottish Mutual International Aug 1997 - Apr 1999Dublin, County Dublin, IrelandIn a fast paced work environment, I processed a high volume of new business policy documents for financial broker's clients. Adhered to strict deadlines and dealt with clients by phone and by correspondence. Provided a high level of customer service.
Caroline Smith Education Details
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Cavan InstituteEarly Childhood Education And Teaching -
Cavan InstituteAdvanced Diploma Fetac Level 6 Administration And Computers -
Cavan Innovation & Technology CentreComputerised Accounts -
Cavan Innovation & Technology CentreUnderstanding Accounts & Vat -
Institute Of Public AdministrationHonours -
Professional Development Business And Training ConsultantsCustomer Care -
Jefferson TrainingMicrosoft Excel -
Irish Times TrainingExecutive Secretary/Pa -
The Receptionist Centre Of DublinSecretarial And Reception -
The Shorthand And Commercial Examining Institute (Ireland)Typing
Frequently Asked Questions about Caroline Smith
What is Caroline Smith's role at the current company?
Caroline Smith's current role is I am a highly experienced Administrator/Clerical Officer/Secretary who has held various roles in a variety of industries..
What schools did Caroline Smith attend?
Caroline Smith attended Cavan Institute, Cavan Institute, Cavan Innovation & Technology Centre, Cavan Innovation & Technology Centre, Institute Of Public Administration, Professional Development Business And Training Consultants, Jefferson Training, Irish Times Training, The Receptionist Centre Of Dublin, The Shorthand And Commercial Examining Institute (Ireland).
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