• ​Provides emergency assistance to the public and police officers on duty; Communicate with Public Safety personnel: law enforcement officers, EMS, fire, and public works personnel from various agencies• ​Ability to work in a fast-paced environment, handling up to 200 calls a day• Enter, update, and retrieve information from teletype networks and computerized data systems• ​Quick thinker with ability to remain calm during critical and stressful situations• ​Detail oriented throughout work performance

• Assisted in training and development of new hires• Achieved revenue and customer retention goals by establishing excellent work relationships with clientele, cross selling, and opening personal and business accounts• Handled customer inquiries and complaints by either answering or resolving their problem• Responsible for counting the cash balance in the vault• Performed cash audits for bank tellers’ cash drawer• Consolidated and balanced the daily transactions for the bank