Caroline Taylor Email & Phone Number

Kansas City, Mo, Us

Kansas City, Missouri, United States

Kansas City, Missouri Area

◾ Responsible for demoing, training, implementing, supporting, and consulting on Cerner Advanced Reporting. ◾ Experienced in writing and editing reports using Cyberquery- a declarative 4GL.◾ Assisted organization by training clients on and supporting live implementations of PowerChart EMR services, and Specialty Practice Management software.◾ Work closely with clients to determine their data needs and analyze for optimal data usage to achieve business objectives.◾ Extract client-specific data in meaningful ways from multi-tenant domains.◾ Work with internal project and organizational teams to share configuration statuses, project timelines, updates, and verify requests. ◾ Identify, resolve, and report solution status, risks, and issues to client and project leadership.◾ Utilized JIRA for project timeline and issue tracking.

Kansas City, Missouri Area

◾ Troubleshooting and providing support for PowerWorks clients in multi-tenant domains, specifically those utilizing Specialty Practice Management software.◾ Advanced knowledge of medical billing and coding, including claims management and EDI services (reminder calls, statements, ERAs, etc)◾ Worked directly with clients on a variety of inquiries to find resolutions quickly and efficiently.◾ Monitored interfaces between PM system and EMR. Identified errors and repaired them proactively.◾ Cooperated internally with other teams to resolve client matters and knowledge transfer.◾ Created training guides and documentation for new and existing associates.

Marion, Il

◾ Provided physicians and mid-level providers with prompt and accurate medical documentation across three different hospitals.◾ Displayed flexibility by working effortlessly with numerous providers with distinct professional styles.◾ Worked within MedHost and NextGen EMRs.◾ Able to perform multiple tasks during stressful and high-pressure situations.◾ Trained new hires at bedside and assisted in improving their communication with providers, nurses, and other medical staff.

Marion, Il

◾ Assisted residents in activities of daily living, such as bathing, feeding, dressing, transferring.◾ Managed and was solely responsible for assisting between 10-15 residents.◾ Worked closely with nurses, providers, and other healthcare staff to provide best possible care.

Springfield, Il