Caroline Friedrich Email & Phone Number

New York, New York, US

San Leandro, CA, US

• Spearheaded systems optimization initiatives, identifying and rectifying critical gaps in various business systems, leading to enhanced efficiency
• Orchestrated cross-departmental collaboration, fostering relationships with partner brands to design and implement a fully bespoke trade management system
• Leveraged dynamic information exchange to foster a cohesive partnership with sales teams, resulting in increased revenue for Bay Area food brands
• Configured and tailored business intelligence software to streamline the management and recording of trade deals across diverse business functions, enhancing strategic decision-making and data accessibility
• Analyzed syndicated data to devise and execute impactful marketing strategies, providing data-driven insights and strategic recommendations to key stakeholders, boosting overall business performance

San Leandro, CA, US

• Implemented innovative analytical tools, driving informed decision-making, and enabling Sales Team and Brand Managers to exceed growth targets
• Collaborated with Sales Teams in the design and implementation of actionable data visualization dashboards, promoting data-driven strategies
• Developed Excel tools to expedite precise profitability calculations for trade programs, enhancing financial forecasting and profitability assessments

San Leandro, CA, US

• Engineered advanced interactive dashboards, revolutionizing data visualization for Sales and Management Teams and facilitating the evaluation of 550+ demonstrations monthly across the US––covering emerging food brands.
• Furnished comprehensive, data-driven insights for sales meetings, enhancing strategic decision-making, and fostering significant business growth
• Developed sales volume forecasts, optimizing production logistics and ensuring accurate trade accruals

San Leandro, CA, US

• Engineered procedural systems and dynamic sales strategies for Costco Roadshows, driving incremental revenue and consumer engagement
• Oversaw trade programs, controlling price alterations and comprehensive item maintenance with key distributors, ensuring seamless operations
• Delivered monthly analytical reviews of syndicated sales data, leading to critical business insights and strategic decision-making
• Developed policies and procedures for roadshow teams to ensure adherence to brand, operations, and safety guidelines
• Launched an online employee store which enabled team members to retrieve required inventory from a central database
• Created an innovative online sales strategy encompassing Amazon and company-owned websites, achieving 17% surpassing of assigned goals

San Leandro, CA, US

• Led a team of 15 Brand Ambassadors, significantly enhancing the execution of 30+ promotional demonstrations monthly
• Designed and fine-tuned an innovative roadshow model with senior management, driving an impressive 15% increase in sales in 4 months
• Awarded for achieving the highest sales figures in 2015, reflecting a strong understanding of effective sales strategies and market trends
• Achieved 114% of the established quota during product tasting events, demonstrating exceptional promotional skills and customer engagement

• Helped to develop the Costco Roadshow pilot program in the Bay Area, which eventually expanded throughout the West Coast
• Collaborated with the management team to customize and strengthen the roadshow model; increased sales by 15% over 4 month period.
• Hired, trained, and managed 15-person Costco Roadshow sales team.

• Recognized for the highest sales in November & December 2015
• Provided product placement consultation, resulting in increased sales to hundreds of Bay Area stores.
• Strategized to improve demo sales through tracking and analysis.

• Performed tastings of products at grocery stores and special events
• Consistently obtained high sales numbers

Mammoth Lakes, CA, US

• Customized lesson plans daily to help students attain goals and grow their skiing skills and abilities
• Acquired repeat business by cultivating customer relationships and offering client-centered customer service
• Developed creative ways to continuously engage younger clients in the lesson.

• Consistently went above and beyond to provide appropriately tailored high end-gear packages and ensure that all clients received the best rental experience possible
• Co-ordinated and communicated with technicians and reservation agents to provide smooth and timely customer service
• Tuned skis

• Provided customized tours on local ecology, geology, and marine life
• Ensured client comfort and confidence through demonstrating proper kayaking and snorkeling instruction

St Louis, Missouri, US

• Provided exemplary customer service through anticipating the needs of guests in a fast-paced work environment
• Ensured timely customer care through strong organization and communication skills

Vancouver, British Columbia, CA

• Attracted new customers through appropriately marketing the selection of food and beer
• Extended unfailing hospitality, in a fast-paced work environment, through a customer first demeanor and tested planning skills