Caroline Hatfield Email & Phone Number

Detroit, Mi, Us

Detroit, Michigan, United States

Team Lead, Digital Experience Design (July 2023-September 2024)Learning Experience Designer (November 2022-July 2023)

Detroit, Michigan, United States

- Provide trauma-informed clinical care for individuals, couples, and families- Designed New York Times-featured virtual wellness learning experience - Coordinate, design, and lead experiential programs and workshops- Design curriculum and creative wellness experiences for the BLND Body Image Program- Spearheaded clinical intern learning and development program

- Produce on-brand graphics, illustrations, and product designs for various clients- Create storyboards, interactive workshop posters, and client deliverables for Peer Insight, a design thinking firm based in D.C. - Collaborate, prototype, iterate, and polish new feature designs for Waymark, a video tech company based in Detroit- Spearhead design vision and asthetics, as well as products, for small business and solopreneurs from the nascent stages of business- Manage multiple projects, deadlines, and client briefs simultaneously

Detroit, Mi

- Designed and facilitated VFA's 4-month Startup Accelerator Program by building curriculum, coordinating mentorship, facilitating group meetings, coaching founders, and managing a $120,000 budget. Graduates have gone on to raise over $50M (Balto.ai), win “Toy of the Year” and get featured on The Today Show (Healthy Roots Dolls), and build profitable name-brand clothing lines (DIOP). - Planned and executed Demo Day, an opportunity for early-stage startups to pitch to investors and other partners. Coordinated partners, designed layout, managed run of show, and MC'ed the program. - Spearheaded human-centered educational programs for founders at various stages of starting a business from ideation, to validation, to growth, to fundraising. - Supported Founders' pitch development from storytelling to aesthetic design Senior Associate, Entrepreneurship (December 2017-June 2018)Accelerator Coordinator (July 2017-December 2017)

Venture for America is a fellowship program for recent graduates to launch their careers as entrepreneurs. As fellows, we spend two years in the trenches of a startup in an emerging city, learning how to build a business while making an impact. VFA trains Fellows to become highly productive startup employees who can help their companies grow, then provides the mentorship, network, and resources they need to become successful entrepreneurs. VFA's goal is to fuel job growth in cities that need it while empowering our best and brightest to help startups grow and create value in their communities.

Detroit, Mi

The Forge is an Artist Residency in the Grandmont Rosedale neighborhood of Detroit focused on collaboration, creative career development, and an inclusive community. My co-founder and I created and run all aspects of the residency including coaching our creatives 1:1, coordinating small group workshops and large community events, and managing all aspects of the business.- Built and managed all aspects of the residency budget, operations, and recruitment- Established a learning and development program for Artists in Residence- Designed and hosted workshops and community events for artists to share their work and skills- Coordinated with artists and contractors on fabrication of installations and home projects

Boulder, Co

- Ensured Customer Success by maintaining consistent positive communication with clients - Spearhead the creation and implementation of a new client training program based on user needs- Create and maintain realistic project timelines for clients and internal creative projects- Provide tech support, creative consultation, and other client services- Design graphics and slide deck for Training Presentation- Communicate seamlessly with Marketing and Engineering to push communication and product improvement rooted in client feedback- Reach out to Sales Qualified Leads to set up meetings with and drive bottom-of-the-funnel conversion

Denver, Co

As Director of Partner Development:- Propel sales to partners across the country by building relationships and creating wholesale agreements- Manage 7-person sales team by creating goals & incentives, tracking progress, supporting sales and personal development needs, coordinating & leading workshops, etc. - Strategize sales direction and tactics - Bridge communication between sales team and senior management - Develop and maintain relationships with partners in New York, Philadelphia, and DetroitAs Launch Coordinator:- Managed all events on 40-city national launch tour - Coordinated between home office, logistics department, and road team to prepare all details for each event - Led the execution of each event, serving as point person for the setup, maintenance, take-down, and follow-up- Solved problems on the spot when crises occurred - Lived on an RV with 4 co-workers for 2 months without killing them

Nashville, Tennessee

- Created and maintained College Ambassador Program- Created monthly "College Night" promotion- Spearheaded, planned, and executed two Improv Showcases- Spearheaded marketing outreach to local hotel concierges - Graphic Design: posters, showroom slideshow, ads, fliers, gift cards, etc. - Assisted in marketing strategic planning and implementation

Denver, Colorado

- Created and Implement social media marketing plan - Managed social media analytics and strategy for four sectors of the company: Comedy Works, Lila B Lounge, Lucy Restaurant, and Curtis Ballroom- Initiated trade with various local companies for employee incentives and stage prizes on the phone, email, and in person- Created 30 second and 60 second radio spots - Blogged on both niche and general websites to promote comedians- Wrote press releases for comedians- Researched SMS marketing and Analytics companies- Created and ran promotions, contests, and deals- Collected new leads at large events- Maintained relationships with local hotel concierges, notifying them of upcoming shows

Nashville, Tennessee

- Booked national tour for one artist- Crafted email marketing campaigns sent to thousands of the band's subscribers - Created a database of media outlets for album release marketing strategy- Created and updated spreadsheets to assist in financial and strategic decisions- Took photos in the studio while the band recorded an album- Updated social media sites and electronic press kits

Arkadelphia, Arkansas

As Counselor: - Served as a mentor and caregiver for kids ages 7-15- Facilitated ropes course elements and team building activities, lifeguarded, and administered first aid- Guided cabin in personal growth by practicing teamwork, self-confidence, creativity, and communication skillsAs Camera Staff Support Member:- Took photos of daily activities at camp - Uploaded newsletter and pictures to website everyday- Worked behind the scenes to assist in the smooth operation of activities - Assisted counselors by providing support and devising creative solutions to various issues

Bachelor'S Degree, American Media & Culture, Minor, Corporate Strategy

Master Of Social Work - Msw, Social Work