Caroline Jacklin

Caroline Jacklin Email and Phone Number

Head of Community Development Data and Analytics (People, Customers, and AI) @ IQPC Exchange
Orlando, FL, US
Caroline Jacklin's Location
Greater Orlando, United States, United States
Caroline Jacklin's Contact Details

Caroline Jacklin personal email

Caroline Jacklin phone numbers

About Caroline Jacklin

The Customer Management Practice (CMP) acts as a complete research, marketing and business development partner, and resource hub to the customer management sector. For our partners and lead sponsors from the likesof Salesforce, Verizon, Oracle, Accenture and Amazon, we provide a combination of Integrated Marketing, event and PR services, as well as market intelligence-based competitive positioning, demand generation strategy and a BD roadmap.For the CX community as a whole, CMP offers extensive market research and consulting on industry trends and drivers, as well as cutting edge live and digital summits, enabling companies to better navigate change in our fast growing space; we cater for 140,000+ members on our digital portal, and administer workshops and certification programs throughout the Americas.

Caroline Jacklin's Current Company Details
IQPC Exchange

Iqpc Exchange

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Head of Community Development Data and Analytics (People, Customers, and AI)
Orlando, FL, US
Website:
iqpcexchange.com
Employees:
110
Caroline Jacklin Work Experience Details
  • Iqpc Exchange
    Head Of Community Development Data And Analytics (People, Customers, And Ai)
    Iqpc Exchange
    Orlando, Fl, Us
  • Customer Management Practice
    Account Executive
    Customer Management Practice Sep 2024 - Present
    New York, Ny, Us
  • Iqpc Exchange
    Head Of Community Development Data And Analytics (People, Customers, And Ai)
    Iqpc Exchange Apr 2023 - Present
    Tampa, Florida, Us
    We create customized tailored small and intimate networking/learning/business development events.We have events in 2024 around:People Analytics Customer Analytics AI Tech Stack Reach out for more info on any of all!
  • Iqpc Exchange
    Vp Data/Analytics & Cybersecurity Portfolios
    Iqpc Exchange Apr 2022 - Oct 2024
    Tampa, Florida, Us
  • Iqpc Exchange
    Director Of Business Development
    Iqpc Exchange Nov 2021 - Aug 2023
    Tampa, Florida, Us
    Help to influence and guide a team of Business Development Representatives covering our Cyber Security and Learning portfolios.
  • Iqpc Exchange
    Business Development Representative Data Analytics/Cybersecurity Portfolios
    Iqpc Exchange May 2021 - Aug 2023
    Tampa, Florida, Us
    IQPC Exchange offers an evolutionary concept in networking and business information delivery – one that is designed to target your specific business objectives, make optimal use of your valuable time away from the office and maximize your return on investment.At an Exchange event, you will attend strategic conference sessions, interactive Boardroom sessions, business meetings with industry experts, and network with your executive-level peers.We seek innovative industry leading solution providers in the specified Exchange category to work side by side with the Delegates to solve daily business challenges. Our delegates are hand picked for the unique perspective they bring to each Exchange, creating an unparalleled level of discussion, unsurpassed peer networking and an ideal environment for idea generation. Another distinguishing feature of an IQPC Exchange is the opportunity for delegates to develop their own customized itineraries. The ability to tailor your Exchange program ensures that every moment reflects your company's needs and interests.For more information feel free to message me at caroline.jacklin@iqpc.com
  • Intelligent Enterprise Leaders Alliance
    Head Of Intelligent Enterprise Community Development
    Intelligent Enterprise Leaders Alliance Jan 2024 - Sep 2024
    Tampa, Florida, Us
    https://www.linkedin.com/showcase/intelligent-enterprise-leaders/
  • Metro By T-Mobile
    District Sales Manager
    Metro By T-Mobile Feb 2020 - Dec 2020
    Dallas, Texas, Us
    • 1 out of 21 leaders selected to integrate the Metro by T-Mobile prepaid brand to align business operations, inventory management, sales training approaches, and culture.• Returned stores to sustained profitability by increasing activation and feature retention from 50% to 73% from 30-90 days. • Created customer service model used at multiple locations, resulting in 33% increase in customer service ratings from a Net Promoter Score of 55 to 73 and growing.• Identified and developed top talent within management structure to promote performance-oriented culture.
  • T-Mobile
    District Sales Manager
    T-Mobile Jul 2016 - Jan 2020
    Bellevue, Wa, Us
    • Returned stores to sustained profitability in 2 geographic regions by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs.• Created customer service model used at multiple locations.• Increased sales by 10-20% across 10 district-wide locations.• Identified and developed top talent within management structure to promote performance-oriented culture.• Produced top 10 in Southeast sales across Orlando district for 8 quarters through effective planning and implementation of key initiatives.• Supervised 130 Mobile Experts and Store Leaders and managed all performance metrics within Orlando territory.• First Support Partner to graduate The Leadership Development 2016.
  • T-Mobile
    Leadership Development Program
    T-Mobile May 2016 - Jul 2016
    Bellevue, Wa, Us
    Ran 4 stores as a mini district Was ranked in top 5 of all program participants Promoted early from the program for performanceFirst Support Partner to participate in the program previously only offered to Store Managers.
  • T-Mobile
    Field Sales Trainer
    T-Mobile Sep 2013 - Jul 2016
    Bellevue, Wa, Us
    • Created successful leadership courses based on identified geographic sales needs and offered additional materials to enhance training.• Completed frequent assessments of training materials, structure and success rates in order to enhance program.• Delivered in-depth, valuable training sessions to 100+ employees both in-person and via teleconferencing systems.• Documented participant attendance, engagement and progress.• Worked with senior leadership to identify sales gaps and work through training strategy to improve results.• Created a leadership development program that was rolled out nationally designed to help assistant managers to get prompted to store leadership. In local Orlando area I helped 10 assistant leaders get prompted to store leadership through this training within the first year.
  • T-Mobile
    Retail Sales Associate- Training Store Manager
    T-Mobile May 2009 - Sep 2013
    Bellevue, Wa, Us
    • 6 promotions in 4 years.• Supported 6 stores ranging in volume from 150 sales to 1500 sales per month. • Onboarded every new hire in Orlando area, ensured their success when they left training.

Caroline Jacklin Skills

Customer Retention Leadership Sales Retail Direct Sales Customer Experience Sales Operations Customer Satisfaction Customer Service Management Training Sales Management Wireless Hiring Inventory Management Recruiting Cross Functional Team Leadership Retail Sales Account Management Telecommunications Time Management Quotas Salesforce.com Store Management Mobile Devices Sales Process Solution Selling Team Building Loss Prevention Team Leadership Merchandising Access Training Delivery Wireless Technologies Cold Calling

Caroline Jacklin Education Details

  • The University Of Alabama
    The University Of Alabama
    Criminal Justice/Psychology
  • The University Of Alabama
    The University Of Alabama
    Criminal Justice/ Psychology

Frequently Asked Questions about Caroline Jacklin

What company does Caroline Jacklin work for?

Caroline Jacklin works for Iqpc Exchange

What is Caroline Jacklin's role at the current company?

Caroline Jacklin's current role is Head of Community Development Data and Analytics (People, Customers, and AI).

What is Caroline Jacklin's email address?

Caroline Jacklin's email address is sm****@****hoo.com

What is Caroline Jacklin's direct phone number?

Caroline Jacklin's direct phone number is +142546*****

What schools did Caroline Jacklin attend?

Caroline Jacklin attended The University Of Alabama, The University Of Alabama.

What are some of Caroline Jacklin's interests?

Caroline Jacklin has interest in Children.

What skills is Caroline Jacklin known for?

Caroline Jacklin has skills like Customer Retention, Leadership, Sales, Retail, Direct Sales, Customer Experience, Sales Operations, Customer Satisfaction, Customer Service, Management, Training, Sales Management.

Who are Caroline Jacklin's colleagues?

Caroline Jacklin's colleagues are Shaikh Iqbal, Leah Williams, Beatriz V, Anastasija Sapatjeva, Julia L., Alex Goldman, Sophie Dutton.

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