Caroline Griffin Email and Phone Number

- Accountable for all facets of event planning: researching venues, vendor management, contract negotiation, registration, program collateral, gift design, and overall logistical planning.- Conduct and participate in internal and external team meetings with key stakeholders.- Provide project feedback to all client stakeholders through summary and distribution of project debrief notes.- Navigate within multiple technology platforms and data sharing tools.- Responsible for budget management for assigned projects.

- Made clients wildly successful through their onboarding to Softdocs’ Etrieve.- Led Business Solutions Consultants and Technical Solutions Consultants in a matrix-basedresource group to ensure satisfactory client communication and understanding of projectdeliverables and deadlines.- Worked across multiple projects and project teams simultaneously to anticipate and managechanges in projects.- Effectively anticipated and adapted to changes in project tasks, assignments, and check pointsfrom technical and business requirements to budget and timeline requirements.- Monitored execution of standard delivery processes that drove successful delivery methodologiesto exceed client expectations.- Defined and regularly communicated easy-to-understand project metrics to assist with managingclients, company and overall project expectations.- Worked cross-functionally within Softdocs to support client engagement efforts and toenhance Professional Services offerings to meet client needs.- Partnered with the Client Success team to produce and drive action on client experience datafrom engagements, resulting in insights on how to elevate making clients wildly successful.- Provided regular project status reporting to Softdocs leadership.

- Responsible for driving the outcome of the organization’s mission; overseeing all functions and disciplines. - Planned and supervised programs to facilitate successful services, sponsor experiences, and events. - Reported directly to the Executive Director with responsibility for internal and external communications, sales and sponsor engagement (including multiple six-figure sponsorships), bookkeeping, daily operations, and media relations. - Tracked and reported out data used in grant applications and grant reporting; includes federal and municipal grants. - Planned and executed national and international events, both small (15-member executive meeting) and large (3,000+ attendee conference); venue and vendor sourcing, selection, and management.- Created event programming, recruited speakers, coordinated pre-session calls, scheduled event agendas, and took care of all logistical details.- Led communications for sponsor network of 90+ organizations (many high-profile multinational companies).- Conducted weekly all-hands meetings, driving internal tasks to completion, supporting team projects with task management, and maintaining the organization's overall event calendar (involved in 100+ events/year).- Supervised and mentored Operations and Marketing interns for the organization.- Led marketing efforts, including social media posts, bi-weekly newsletter, press releases, etc..

- Responsible for driving the outcome of the organization’s mission; overseeing all functions and disciplines. - Planned and supervised programs to facilitate successful services, sponsor experiences, and events. - Reported directly to the Executive Director with responsibility for internal and external communications, sales and sponsor engagement (including multiple six-figure sponsorships), bookkeeping, daily operations, and media relations. - Tracked and reported out data used in grant applications and grant reporting; includes federal and municipal grants. - Planned and executed national and international events, both small (15-member executive meeting) and large (3,000+ attendee conference); venue and vendor sourcing, selection, and management.- Created event programming, recruited speakers, coordinated pre-session calls, scheduled event agendas, and took care of all logistical details.- Led communications for sponsor network of 90+ organizations (many high-profile multinational companies).- Conducted weekly all-hands meetings, driving internal tasks to completion, supporting team projects with task management, and maintaining the organization's overall event calendar (involved in 100+ events/year).- Supervised and mentored Operations and Marketing interns for the organization.- Led marketing efforts, including social media posts, bi-weekly newsletter, press releases, etc..