Graduated in Psychology and MBA in Strategic People Management. I worked in companies in the telecommunications, food, mining, retail and audit/consulting (BigFour) segments.I have experience in People Management, encompassing processes aimed at KPIs, Performance Management, Employee Experience, Change Management, People and Management tools and methodologies (eNPS, feedback, feedforward, 1:1, PDI). Always with the purpose of adding value to the business and serving customers with quality and agility in providing guidance and support for better decision-making.