Contributed to the development, maintenance, and localization of 3 multilingual enterprise taxonomies across several markets using cutting-edge metadata and semantic management tools. Provided guidance to cross-functional teams on best uses for taxonomy attributes through presentations, documentation, and one-on-one consultations. Analyzed internal and external data sources (quantitative and qualitative) to improve job classification and matching through structured data. Trained and mentored new analysts across 6 markets, ensuring a cross-team understanding of conceptual and technical processes. The best part? Helping people get jobs, and learning a little bit about what all kinds of people do for work every day.

Interviewed stakeholders to identify asset repositories and workflows and determine business requirements for a digital asset management system; developed taxonomy, metadata, and criteria for migrating assets from siloed repositories into a centralized, searchable system; assisted Web Team with content audit, sitemap, and taxonomy for intranet and extranet migration

Lead discussion sections for interdisciplinary Undergraduate Studies Signature Courses 'Modernity, Anxiety, and the Art of the Uncanny' (Fall 2017), 'Russian Science Fiction in Literature and Film' (Spring 2018), and 'Engineering Communication' (Fall 2018 & Spring 2019). Responsibilities included preparing activities, discussion questions, and visual aids for two sections of 16 students once per week; evaluating analytical writing and research papers; assessing students' understanding of course content and academic writing; and maintaining records of student performance and attendance

Managed assessment materials and correspondence for 112 academic programs, resulting in renewed accreditation with the Southern Association of Colleges & Schools Commission on Colleges; implemented and improved a file management system, resulting in better access to assessment materials for stakeholders; created and administered complex surveys using Qualtrics, allowing departments to make data-driven decisions; and managed calendars, correspondence, travel, web content, and financial record-keeping for university officials.

Developed strategies to promote professional development workshops for graduate students; processed payroll and maintained documentation on compensation for hourly staff

Collaborated with faculty to ensure accurate attendance reporting for 7,000 classes; trained faculty and staff in UNT’s primary data management application

Assisted with reference inquiries and questions pertaining to library policy; hired and supervised 20 student workers in collaboration with Circulation staff

Prepared theses and dissertations for online publication using Microsoft Word and AdobeAcrobat; answered pending graduates’ inquiries and verified graduation requirements

Served as front desk receptionist; answered prospective and current student inquiries inperson and by phone using EIS database; performed clerical duties, including filing, faxing, scanning, and copying documents

Assisted customers on sales floor and over the phone; performed cash, check, credit, and debit transactions; stocked, recovered, and organized merchandise; promoted Borders Rewards program to customers