Caroline Saavedra, Mshi, Pmp Email & Phone Number

Cambridge, Massachusetts, United States

Cambridge, Massachusetts, United States

Cambridge, Massachusetts, United States

WE ARE THE ENGINE BEHIND THE WORLD'S MOST IMPORTANT APPLICATIONS.InterSystems is the engine behind the world's most important applications. In healthcare, business, government, and other sectors where lives and livelihoods are at stake, InterSystems is the power behind what matters. Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 80 countries.--As a Program Manager, I am responsible for the overall success of our healthcare technology implementations projects. I provide oversight of our project implementation strategies and technical solution designs with our customers. As a PM, I also help define roles and responsibilities across the multiple organizations and project stakeholders, help coordinate tasks in the project, ensuring on-time completion of all aspects, and eventual go-live and customer value achievement. I am also responsible for the quality of various project implementations to ensure our solutions are delivered on time, within budget and to our customers expectations.

Tampa/St. Petersburg, Florida Area

A LASTING COMMITMENT TO THE PREVENTION AND CURE OF CANCERAt Moffitt Cancer Center, we are working tirelessly in the areas of patient care, research and education to advance one step further in fighting this disease. We pride ourselves in being one of the top cancer centers for both cancer research and treatment in the United States. As a Senior Project Manager for Moffitt, I am responsible for:- Leading multiple complex enterprise projects and ensure the projects are within budget, on time and within scope.- Creating and executing project plans to meet changing needs and requirements.- Creating and managing project lifecycles and operational documentation to meet organizational goals.- Identifying resource needs and coordinating the allocation of resources to deliver quality standards on time and within budget.- Collaborating with and supporting the Enterprise Project Management (EPM) team and the Process Project Management Office (PPMO) on departmental initiatives, process improvement, education and communication efforts.

Tampa/St. Petersburg, Florida Area

HealthCare Technology implementations

Tampa, Florida

As a Project Manager for DSS, I manage activities for multiple HealthCare Technology implementation projects across all phases including initiation, planning, execution, monitoring, control and closure. I work very closely with our customers, internal departments and Senior project Managers to develop project plans, coordinate execution of work, complete deliverables, and assist with contract resolutions as needed.

Tampa, Florida

Responsible for managing performance of all HealthCare Technology Installation and Support resources within the Infrastructure & Technical Services. Execute strong supervisory skills, customer service skills and technical abilities to ensure our specialists are able to meet Service Level Agreements and Standard Operating Procedures. Foster expert knowledge of EHR solution and associated GUI products from a technical support and installation perspective.Responsibilities include technical assistance and training of professionals, responsible for handling outage notifications and escalations. Responsible for assisting in resolving complex technical problems. Serve as mentor/coach for all installation and support specialists within Infrastructure and Technology Support Team.

North Palm Beach/Tampa

• Responsible for capturing, defining, analyzing, and routing customer reported issues.• Provide expertise and support for the proprietary healthcare technology software suite (proprietary and open source) and be able to analyze issues to filter between defects and enhancements.• Strong technical background with experience in analyzing software applications.• Provide feedback to customers on the progress and status of issues through all phases of resolution.• Working in close coordination with Product Line Management in accordance with departmental policies and standards.• Provide on-site product support and installation services as needed.• Provide expertise in conveying technical and functional concepts to Customers (Systems Administrator Training)• RFP, RFI, and SOW composition for new and existing support contracts.• Provide expertise and support on all matters pertaining to proprietary EHR systems deployment and Intersystems DBMS.• Experience in installation of Cache (database/server) Mirroring Solutions (Synchronous and Asynchronous)• Windows Server Management & Administration• Develop technical manuals and documentation of technical processes and customer topologies.• Training and mentoring of all newly hired employees within the Infrastructure Technical Services department.

Tampa

Bilingual Pharmacy Tech

Tampa/St. Petersburg, Florida Area

M.S.H.I - Master Of Science Health Informatics, 3.8

Master of Science in Health Informatics from USF Health's Morsani College of Medicine.

Bachelor Of Science (B.S.), Information Systems Management (Mis), 3.9

Bachelor of Science in Management Information Systems from USF College of Business.