Carolin Gaide Email & Phone Number

Berlin, De

OKR Leadership: Driving the implementation and continuous improvement of OKR processes to align cross-functional teams with strategic goals. Enhancing goal clarity and execution while fostering better leadership discussions.Employee Recognition: Leading a GTM-wide recognition program to boost employee engagement and align team efforts with broader organizational objectives.Leadership Cadences: Managing GTM leadership meeting rhythms, setting agendas, and tracking key priorities to improve decision-making and team alignment.Revenue Operations Roadmap: Centralized and documented the Revenue Operations roadmap, improving project visibility and cross-team collaboration using Notion and Linear.Career Development: Rolled out a company-wide career development plan in Lattice, empowering employee growth and improving retention.Strategic Sales Cadences: Established forums to strengthen deal qualification and sales transformation, enhancing forecast accuracy and pipeline management through MEDDICC adoption.

Office and People Operations LeadershipEstablished and scaled office and people operations for Freshworks’ Berlin team (144 employees), implementing an HRIS system to streamline onboarding and payroll. Personally onboarded 40+ employees over the first two years, ensuring seamless integration into company culture.Event Management & Employee EngagementPlanned and executed 5–6 annual team-building and large-scale events, including the European Sales Kickoff for 170+ attendees. These efforts significantly boosted employee engagement scores and reinforced Freshworks’ European organization as a credible, collaborative team.Employer Branding & Digital CampaignsDrove successful employer branding and social media initiatives, notably the 2020 Cook Book campaign, which generated 1,000 downloads, 5,000 visitors, and a 23% referral traffic rate. Contributed to marketing projects that bolstered Freshworks’ visibility across Europe.Funding AcquisitionSecured €300,000 in IBB grants, fueling rapid scaling efforts in Berlin and directly driving business growth.Strategic & Executive SupportSupported the VP of Europe in enhancing operational efficiency and driving strategic decisions. Managed budgets up to $220,000, ensuring alignment with strategic priorities for maximum ROI.Special RecognitionRecognized for contributions to Freshworks' success by attending the IPO event at Nasdaq during the company’s public listing.

Berlin & San Francisco (Ca)

Room. me, which was the early stage start.up where I started, was acquired by Roomi App in 2016. Provided executive assistance to the CEO and served as the primary point of contact for all HR-related matters. Facilitated communication and coordination within the organization, enhancing operational efficiency and supporting a dynamic work environment for 15 employees.

Berlin

Berlin Und Umgebung, Deutschland

Assisted in managing comprehensive branding campaigns for large-scale real estate projects with budgets up to $1 million. Supported strategic planning and cross-functional collaboration, contributing to impactful communication solutions that enhanced brand visibility in a competitive market.

Master Of Science (M.Sc.), Businesspsychology, Leadership & Management

WIP

Bachelor Of Applied Science (B.A.Sc.), Business Administration And Management

Law