Carol Rizzo Email and Phone Number
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Carol Rizzo is a seasoned business technology executive & management consultant living in Ocean Grove, NJ since 2001. Carol has had a long, successful career as a business technology executive. Over the past 20 years, she has been a VP at Fidelity Investments and had the role of Chief Technology Officer at Citibank, AIG, and Kaiser Permanente where she drove innovation and directed the talents of as many as 1700 people and budgets greater than $1.7 billion. Carol has deep vertical experience in Banking & Financial Services and HealthCare coupled with Technology and Business Process Transformation, BPO and Cybersecurity expertise.With more than 7 patents, Carol understands the innovation process. She has consulted to and sat on the board of directors and advisory boards of technology startups and venture groups. She has been a guest speaker at a number of Technology events.Carol proudly sits on the Board of The Possibility Project; a highly successful youth program that uses the performing arts to empower teenagers to transform the negative forces in their lives into positive action. http://the-possibility-project.org . She was the Treasurer on the Board of Emerge NJ; the premier training program for Democratic women with the goal of increasing the number of Democratic women in public office.Carol Rizzo is the Neptune Township Committeewoman and the former Mayor.
Rizzo Advisory Services
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- avasant.com
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Senior Management And Information Technology ConsultantRizzo Advisory ServicesNew York, Ny, Us
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Senior Management & Information Technology ConsultantRizzo Advisory Services May 2009 - Present
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PrincipalRizzo Advisory Services May 2009 - PresentNjProvide Executive level technology management and advisory services to clients in Financial Services, Healthcare, Defense and Digital Media.o Theorem, Inc.- Act as CIO & Product Manager for the development of ooluroo, an out of home digital media platform. (June 2014 to Nov 2015)o Crohns and Colitis Foundation - Strategy and Technology Consultation - Preliminary architecture and design for clinical, genomic & family history research database with investigator portal. Evaluated and recommended vendors to develop and instantiate solution.(Oct 2013 to Oct 2014)o Confidential US Defense Contractor- Interim Chief Information Security Officer (Oct 2012 to Oct 2013)o International Diabetes Center (IDC).- Strategy and Technology Consultation on integration of medical devices and glucose profiling software. Appointed to the Technology Advisory Boards of Landmark Ventures, Integrien, Zafesoft, and HipaaBox.Published article for eWeek entitled. "How to Bring Open-Source Software into the Enterprise"http://www.eweek.com/c/a/Linux-and-Open-Source/How-to-Bring-OpenSource-Software-into-the-Enterprise/Presented at the Advisen Cyber Risk Conference (October 2013), Open Source Business Conference (March 09), Open Source Forum (April 09) and OReilly webcast (July 09) on governance and policy issues. Named as a thought leader on Data Management and Governance by Business Trends Quarterly. .
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Avasant Distinguished FellowAvasant Jul 2020 - Present -
Township CommitteeNeptune Township Mar 2016 - Present
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Mayor, Neptune TownshipNeptune Township Jan 2019 - Jan 2020
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Deputy Mayor, Neptune Township CommitteeTownship Of Neptune, Nj Jan 2018 - Dec 2018Neptune, NjFinance, County Tax Advisory Board and Economic Development
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Program & Product ExecutiveOoluroo, A Theorem Company Jun 2014 - Nov 2015NjManaging the development and rollout of an out of home intelligent digital media advertising platform. (software and hardware). ooluroo is now in production at Freehold Mall, NJ and Tysons Corner, Va
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Interim Chief Information Security OfficerConfidential Defense Industry Company Oct 2012 - Oct 2013Greater San Diego AreaInterim CISO for a Defense Industry Companyo Assessed security processes and developed strategies and recommendations for improving security posture.o Created assessment mechanism for ongoing technology risk management as a component of operational risk management.o Provided framework for Operational Risk Management with IT Risk as a component.
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CioT1D Exchange May 2010 - Jun 2012Nj & BostonTechnology strategy and execution leadership to the development of the T1D Exchange; an integrated research model that provides people with Type 1 diabetes and their caregivers an ability to connect and support one another. The T1D exchange is an innovative way to allow people to anonymously donate data for research about how they live with their disease and how it affects them and their families.The Exchange is being designed as an open source platform that can be offered freely to other not for profit disease organizations for both the web and mobile devices. (Iphone and Droid) The platform is being built using agile development methods with Ruby on Rails and Mongo as the database and will operate in a cloud.
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Director & Chair - Compensation CommitteeAventura (Formerly Thinidentity) 2010 - 2012Denver -
Chief Technology OfficerKaiser Permanente May 2007 - Apr 2009Management responsibility for Clinical System integration development; (Epic EMR + 140 systems), Call Center technology, Health Technology Innovation, and Networks & Infrastructure Engineering and Operations. Successfully improved its ability to support a modern integrated healthcare delivery system. o Developed and gained approval for the Infrastructure Renewal Strategy; a 5 year, $2B program to replace the fragile and increasingly costly infrastructure. Reduced infrastructure operations cost by over $100M.o Revised the Innovation Program to focus on Physician-centric innovation and ideas; including developing proof of concepts for tele-health, new approaches for proactive health management. Introduced Intellectual Property patent process.o Introduced new development methods such as Agile Services Oriented Architecture and Open Source strategies to improve time to market for development. -
Evp, Global Chief Technology OfficerAig Apr 2006 - May 2007Redesigned the organization to improve support to AIG businesses with resources to do problem solving and drive policy consensus as well as compliance. Developed new solutions, appraised new technologies and resolved compliance issues with enterprise technology policies and practices. o Restructured architecture and solution design team of 29 to develop software strategy & roadmaps to reduce the variability & escalating infrastructure costs. o Created CTO Council from across AIG to focus on common issues and promote the reuse of existing line of business solutions and developments initiatives. o Improved time to market by redesigning governance processes.o Established Security Model and Framework. -
Svp, Office Of The Cio, Contact Center PracticeCitigroup Global Consumer Bank Jan 2005 - Apr 2006Developed and directed an operations and technology implementation strategy to interconnect contact centers in the US and around the world. Included call centers, branches, and self-service. Promoted best practices, improve customer experience, drove down costs and built a company wide consensus on technology direction with an eye to leveraging across product silos. Directed strategy execution across all regions. o Provided business and technology leadership to design, develop and implement a cost effective contact center infrastructure (IVR, VOIP, Dialers) that can be replicated in multiple facilities around the globe to support a variety of GCG businesses with no single point of failure. o Developed mobile sales platform proof of concept and sponsored development for new mobility (wireless) platforms. -
Svp, Office Of The President, Global OutsourcingCitibank Jul 2001 - Jan 2005Established the US Consumer Bank Offshore Outsourcing Program; successfully transitioning 50+ business processes to India in less than 2 years with improved quality and substantial annual savings. Defined the initial Offshore Outsourcing strategy and developed vendor selection, business process transition and compliance processes to establish a workforce in support of Citibank business acquisitions and expansions. Negotiated all the vendor pricing and contracts on behalf of the corporation. Influenced and drove the introduction of workflow automation. -
Chief Technology OfficerCitibank May 1998 - Jul 2001Directed the architecture, development and deployment of platforms and applications that deliver retail banking and information services for Consumer Banking in over 40 countries. Responsible for internet and wireless research, application development and data center operations. Directed the evaluation and development of solutions exploiting emerging technologies such as Bluetooth, wireless, smart cards, biometrics and speech recognition. Established architectural initiatives include one-time secure authentication across devices and sites and information integration across Citigroup via XML. -
Vice President, Retail Customer Group, Image And Workflow SystemsFidelity Investments Mar 1996 - May 1998Provided leadership, vision and management to development teams involved in the creation of Internet based Online Service Center, Customer Service Center Desktop and Image and Workflow processing systems. -
Vice President, Client Server Systems, Systems CompanyFidelity Investments Feb 1994 - May 1996Established a consultative oriented organization to develop new client server systems for other Fidelity companies, such as NFSC, Fidelity Investments Institutional Services, Capital, Advisors and FMR. Managed development teams that designed and implemented a variety of object oriented, client server solutions including two expert systems for risk management, marketing campaign and contact management systems, decision support systems for phone based brokerage reps and an image integrated workflow system. Directed the development and adoption of a reuse strategy and library that increased productivity and improved time to market. -
Manager, Capital Markets System Integration PracticeDigital Equipment Corporation Apr 1986 - Dec 1993Created and managed a system integration consulting practice that focused on developing trading platforms for the Capital Markets. Within 2 years, the practice had become a revenue generation engine and had expanded to 25 consultants from 6 with offices in NY, LA and Chicago and a client roster of most major banks and brokers. o US Product Manager fro DecTradeo Managed the development and design of Assetnet, a simulation environment that integrated research, analytic decision support, portfolio management, trading and customer service. o Designed Capital Markets Solution Advisor, an expert system to recommend third party applications, advise on cross selling strategies and highlight product strengths and weaknesses based upon customer technical and functional requirements.
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Director Trading SystemsMercantile Bank Of Canada 1980 - 1985 -
Systems AnalystBank Of Montreal 1973 - 1979Systems analysis and testing of the realtime branch banking system.
Carol Rizzo Skills
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Carol Rizzo's colleagues are Stephen Wood, Cynthia Pereda, Chirag Rawat, Ujjaini Ghosh, James Cantor, Shashwat Pandey, Tom Dunlap.
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