Carol Lind Email & Phone Number

Denver, Colorado, United States

United States

Boulder, Co

Manage all client service, people development, merchandising and operations. Lead store team through Sephora’s culture and values ensuring company vision and objectives are met.Develop strategies to grow the business by leveraging client loyalty programs, events, product knowledge, and beauty services. Forecast sales and payroll to drive store results. Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.Build a coaching culture where everyone is recognized for their success and given feedback on areas to growOversee all product training, building a team with advanced product expertise.Recruit, interview, and attract top talent in addition to providing succession and development plans for team.Implement, support, and drive all operational initiatives to ensure store profit and efficient processes.Demonstrate Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative

Denver Pavilions

Greater Denver Area

Provide leadership and direction to instill a client-focused culture throughout the district, resulting in increased client retention and client satisfaction. Accelerate business growth through development and implementation of business plan, training of all district associates, marketing, and identification of growth opportunities. Effectively manage labor to ensure maximum productivity and profitability.

Greater Denver Area

Deliver leadership curriculum to leaders at all levels of the company: Building a High Performance Team including Leading the Office Max Workforce, Interviewing and Selecting a High Performance Team, Optimizing Time, and Situational Leadership. Maximize employee performance through coaching and motivation. Develop talent through regular manager coaching sessions to grow sales culture. Partner with store teams on individual development plan for leaders, leveraging strengths and recognizing opportunities.

Greater Denver Area, Minnesota , Idaho, Utah

Develop training tools and train store associates and department managers in Colorado, Utah, Montana and Minnesota on merchandising standards for apparel and footwear. Ensure stores were merchandised per corporate guidelines. Manage merchandising in new stores to ensure all graphics, fixtures, and product placement represented corporate standard. Work with buyers to maximize sales through proper product distribution to each store. Responsible for seasonal set changes.

United States

Develop and implement all new store training and existing store training programs underRestoration Hardware University. Travel to new store openings in the United States and Canada to train all new hires including management and store associates. Assess training needs and develop/change programs to meet needs. Analyze current training program effectiveness and make changes where necessary based on findings.