Carolyn Lin Email and Phone Number

• Mentored and trained newly hired employees on company expectations, monitored and assessed.• Effectively worked in a team environment to efficiently communicate to ensure a smooth flow of orders and maintain store cleanliness.• Stayed informed on updated Starbucks product offerings and seasonal promotions, and effectively communicated to customers.• Assisted customers in making selections and helped maximize company sales by suggesting and informing customers of current promotions.

• Provided outstanding customer service in assisting customers with product inquiries, locating items, and offering recommendations and special store promotions.• Maintained a clean and organized store environment by promptly cleaning spills, sanitizing surfaces, and stocking shelves.• Collaborated with team members to maintain a cohesive and productive work environment.• Provided cross-functional support during staff shortages within the store.

• Utilized the POS System to manage cash and process customer transactions• Served food and beverages to company standard during time-sensitive conditions to customers’ specifications.