Carolyn Downing Email & Phone Number

Office Of Advancement Services

As an office assistant in the Office of Advancement Services at Bryant University my main responsibility is to update records of alumni, parents, students, and other constituents utilizing the Oracle database system. I also assist in daily office tasks in a fast paced work environment which include: mailings, filing, scanning, answering phones, etc.

Supported Indeed's client services efforts while rotating through the Small Business Teams. Demonstrated effective communication while interacting with clients through various channels including phones, chat, email, etc. Was a product expert and educated clients on Indeed's services. Utilized my problem solving skills to help resolve any issues clients may have experienced. Analyzed accounts and made suggestions to ensure clients were getting the highest ROI using Indeed. Was very flexible and… Show more Supported Indeed's client services efforts while rotating through the Small Business Teams. Demonstrated effective communication while interacting with clients through various channels including phones, chat, email, etc. Was a product expert and educated clients on Indeed's services. Utilized my problem solving skills to help resolve any issues clients may have experienced. Analyzed accounts and made suggestions to ensure clients were getting the highest ROI using Indeed. Was very flexible and easily adapted to the changes associated with a technology company.In addition, I developed many professional skills, shadowed various roles, and learned about the company as a whole. Show less

Over the summer, I worked in the Development Department at Special Olympics Massachusetts where I was given various projects involving marketing, branding, research, public relations, and communication. During my time, I assisted in the creation of marketing material for major fundraising events including The Run to Boston Race Series, The Trick or Trot, The Harvest Hop, and The Jolly Jaunt. Through the use of Microsoft publisher, I designed flyers, postcards, social media posts, forms and… Show more Over the summer, I worked in the Development Department at Special Olympics Massachusetts where I was given various projects involving marketing, branding, research, public relations, and communication. During my time, I assisted in the creation of marketing material for major fundraising events including The Run to Boston Race Series, The Trick or Trot, The Harvest Hop, and The Jolly Jaunt. Through the use of Microsoft publisher, I designed flyers, postcards, social media posts, forms and other promotional items. Additionally, I was responsible for conducting thorough research which will be used in order to enhance each of the fundraising events listed above. Show less

For over 4 years, I have been an employee of Aeropostale. This was my first job that I maintained through high school and on breaks during college. As a sales associate, my main priority is to engage customers in order to enhance their shopping experience. Over my four years, I have interacted with many different customers which has allowed me to strengthen my customer service, sales, and communication skills. Additionally, I am responsible for cashiering, making sure that the store is clean… Show more For over 4 years, I have been an employee of Aeropostale. This was my first job that I maintained through high school and on breaks during college. As a sales associate, my main priority is to engage customers in order to enhance their shopping experience. Over my four years, I have interacted with many different customers which has allowed me to strengthen my customer service, sales, and communication skills. Additionally, I am responsible for cashiering, making sure that the store is clean, promoting the brand to my friends and family and through social media, and assisting in floorsets and merchandising. Show less

Education record

Education record

Fall semester abroad.

High School