Carolyn S Email and Phone Number
san francisco, california, united states
Carolyn S's Location
San Diego, California, United States, United States
Carolyn S's Contact Details
Carolyn S work email
- Valid
- Valid
- Valid
- Valid
Carolyn S personal email
n/a
About Carolyn S
Research operations professional and user research enthusiast.
Carolyn S Work Experience Details
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Research Ops SpecialistOkta May 2023 - Present -
Researcher IiOkta Jan 2023 - May 2023
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Research Operations AssociateOkta Feb 2022 - Apr 2023
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Research Operations AssociateAuth0 Aug 2021 - Feb 2022 -
Design Research - Research OperationsAuth0 Jun 2021 - Aug 2021-Designed and led 22 qualitative interviews regarding design and research in the product delivery life cycle-Synthesized research findings that lead to the standardization of the design documentation process for product delivery-Presented my findings to 200+ Auziros to encourage integration of research and design in product delivery-Gathered employee satisfaction survey data to develop qualitative research aimed to increase women in leadership and technical roles-Completed 11 generative interviews with women across the company to learn about how they had been successful at Auth0 as well as how they were held back
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Ux ArchitectAustin Public Library Jan 2021 - May 2021Austin, Texas, United StatesThis is my capstone project through Austin Community College's UX program. We are currently working to discover how customers and employees are using the APL homepage and ultimately looking to redesign the navigation. -
Ux Researcher & StrategistQueerbomb Aug 2020 - Nov 2020Austin, Texas Metropolitan Area-Designed and led 9 moderated user testing studies-Created affinity maps and a gap analysis based off of user testing findings-Presented to clients about the findings from our usability studies-Utilized Queerbomb survey data to ideate for the website-Assisted in feedback sessions on the design of site with ACC classmates-Co-created our pitch presentation for our bid to design the Queerbomb website
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College Access Program ManagerCollege Forward Jan 2018 - May 2019Austin, Texas Area-Managed 8-12 AmeriCorps members working as college access coaches-Provided regular feedback on performance of members in various capacities such as but not limited to case management, classroom management, data management and overall professionalism-Developed and delivered trainings to build the skill set for AmeriCorps members to serve successfully as college access coaches-Collaborated with our 6 high school partners to guarantee excellent program service delivery to the students we serve-Maintained and audited coach data in a Salesforce CRM derivative, CoPilot, to ensure we are meeting program goals.-Interviewed and assessed potential AmeriCorps members weekly to build the following year's cohort-Conducted informal feedback sessions with coaches and high school partners to iterate and improve on our program model -
Admissions CounselorAllegheny College Aug 2016 - Jan 2018Meadville, Pa-Managed my territory of prospective students from Texas, Maryland, District of Columbia, Virginia, Florida, Georgia, Tennessee, and Alabama-Traveled to my territories to increase visibility of Allegheny College with students, parents and high school officials through visits, interviews and college fairs. -Served as travel coordinator for the office which included advising staff on travel itineraries, teaching new counselors how to use previous years' data to have successful travel trips, and evaluating past itineraries, suggestions and data to be able to have well-formulated territories and where we can improve.-Read and assessed student applications for the admissions decision process as well as merit-based scholarships-Completed outreach to admitted students to establish a point of contact for any questions or concerns they may have-Coordinated on-boarding and training for new hires including: scheduling sessions and leading sessions on travel and territory management-Coordinated transportation for students needing assistance to campus for our senior overnights and admitted student programs-Assisted in increasing enrollment of students from Texas by 140% and Georgia by 700% while maintaining enrollment numbers in the rest of my territories for the 2016-2017 recruitment season -
Americorps State Member/College Access CoachCollege Forward Aug 2015 - Jul 2016Austin, Texas Area-Managed a caseload of 24 seniors at Manor High School to help prepare them to succeed in university life. -Assisted with college applications through Apply Texas, resume building, using scholarship search engines, applying for financial aid, and various other aspects of the college process. -Met with my students twice a week after school to teach lessons on what was relevant in the college process that week and held office hours to work individually with students and assess their needs. -Used a Salesforce derivative, Co-Pilot, where I have become proficient in inputting and analyzing secondary and post-secondary student data.
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Graduate Teaching AssistantThe University Of Texas At Austin Aug 2014 - Dec 2014Austin, Texas Area-Led and managed two general chemistry laboratories of 16 students each. -Supervised and instructed pupils on correct laboratory safety. -Held office hours to help students with laboratory and class materials-Developed resources to enhance understanding of lesson plans and difficult concepts. -Assessed and provided feedback on student laboratory reports with an emphasis on proper scientific writing. -
Student Airborne Research Program InternNasa - National Aeronautics And Space Administration Jun 2013 - Aug 2013Irvine, Ca-Studied the environmental effects of oil and natural gas infrastructure in Southern California under the guidance of Dr. Donald Blake with the NASA Airborne Science Division. -Learned whole air sampling techniques on the NASA DC-8 aircraft.-Utilized basic analytical techniques at the University of California at Irvine in the Rowland-Blake Laboratory. -
Higher Education Research Experience InternOak Ridge National Laboratory Jun 2012 - Aug 2012Oak Ridge, Tn-Researched the dilution kinetics of uranium(VI) oxide in acidic ionic liquid solvents under the guidance of Dr. Bruce A. Moyer, Dr. Laetitia H. Delmau and Dr. Eranda P. Wanigasekara. -Presented findings to the Chemical Separations group and a symposium of other interns-Received a scholarship to attend this program through the Allegheny College Department of Chemistry.
Carolyn S Skills
Public Speaking
Case Management
Salesforce.com
Teaching
Lesson Planning
Research
Stem
Student Financial Aid
Education
Coaching
Presentations
Classroom Management
Microsoft Office
College Education Planning
Mentoring
Curriculum Development
Writing
Carolyn S Education Details
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Chemistry
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User Experience
Frequently Asked Questions about Carolyn S
What company does Carolyn S work for?
Carolyn S works for Okta
What is Carolyn S's role at the current company?
Carolyn S's current role is Research Ops at Okta.
What is Carolyn S's email address?
Carolyn S's email address is cs****@****rei.com
What schools did Carolyn S attend?
Carolyn S attended Allegheny College, Austin Community College, Trailhead By Salesforce.
What skills is Carolyn S known for?
Carolyn S has skills like Public Speaking, Case Management, Salesforce.com, Teaching, Lesson Planning, Research, Stem, Student Financial Aid, Education, Coaching, Presentations, Classroom Management.
Who are Carolyn S's colleagues?
Carolyn S's colleagues are Teodor Hosu, Naini Khajanchi, Kamil Cieciura, Roger Chan, Andrew Chimento, 加藤弘樹, Vithika Mandhwani.
Not the Carolyn S you were looking for?
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Carolyn Bennett
Client Engagement Manager, Professional Services At Precisely | Trust In DataBurlington, Ma3ci.boston.ma.us, cityofboston.gov, precisely.com1 +161763XXXXX
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Carolyn S.
Senior Web Content Management Specialist | Lead For Quality Assurance (Qa) And Technical Qa (Tqa) TeamsUnited States5gmail.com, arlingtonenvironment.org, acps.k12.va.us, applywithin.com, acps.k12.va.us1 +170322XXXXX
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