Carrie Cox Email and Phone Number

Provided marketing support to Sales and Events teams through lead generation, collateral design and development, and database management. Built and maintained a network of industry vendor partners through regular project management and strategic planning of styled shoots hosted across all five venues. Responsible for updating and designing all client-facing collateral and ensuring that all collateral, including social media posts, maintained evolving brand standards.

Supported a team of sales representatives in marketing a proprietary online educational platform of real estate and mortgage loan origination courses through various administrative and technical support tasks. Required onboarding and support of affiliate partners of various sizes and maintaining of B2B relationships.

Processed weekly payroll audits to ensure pay was correct and completed prior to strict deadlines. Reviewed hundreds of orders on a daily basis to ensure order validity, correctness, and that orders matched pre-disclosed rates and customer approvals before processing for invoicing. Grew to assisting with Accounts Payable as well as overseeing a team of professionals in completing a time-sensitive, weekly project that involved processing invoices electronically for large customers.

Supported a team of Sales Managers with group business as well as customer support task to include taking inquiry calls and emails, and data entry in the form of room reservations and rooming lists. Significant accomplishments include assisting in the design and development of the 2018 Catering Menu, as well as the creation and maintenance of the business's Instagram profile.

Required tasks included office management and organizational duties, and assisting Associate and Executive Producers with event planning, development, and execution. Required extensive knowledge and use of Excel and Google Drive, as well as knowledge of the unique proprietary event-planning software FileMaker.

This position allowed for ample professional growth and leadership development. Project management, leadership, finance, and management skills were learned and acquired. Required daily tasks of collaborating with fellow Executive Board members to achieve chapter goals, assisting in recruiting more members, and overseeing and delegating tasks managed by other members of the chapter Executive Board, including meeting important deadlines.

This position required extensive knowledge of customer service and the ability to manage and serve several customers in a short period of time. Required tasks included checking guests in and out, maintaining the appearance of the front desk, billing and handling cash and credit cards, and assisting guests with any and all needs. This position allowed for the rapid development and personalization of necessary customer service skills and business acumen.