Carrie Goodner Email & Phone Number

Highlands Ranch, Colorado, United States

• Managed all finance processes for the top BMW dealership in the Rocky Mountain region, averaging 350 deals per month.
• Managed all finance processes for the top Honda dealership in the Rocky Mountain region, averaging 500+ deals per month.
• Build and maintain strong relationships with external vendors, including manufacturer financial groups and key banks and credit unions.
• Oversaw staffing decisions including scheduling and hiring.
• Work in conjunction with store and executive leadership to closely monitor Cash in Transit, (Gross Income) Per Vehicle Retailed, and Customer Accounts Receivable
• Partner with banks and lenders to resolve red flag deals, compliance audits, and errors in deal paperwork.

Aurora, CO

• Enforcing adherence to all corporate policies as directed by policy and procedure
• Assist general manager with hiring and scheduling of associates, as well as training of managers
• Execution of store business strategy, managing and reviewing KPIs to keep track of business standards and drive top line sales
• Consistent modeling of Leader on Duty behaviors, including the brand service standard and sub-brand selling behaviors
• Drive brand loyalty by representing an exceptional customer store experience by assessing interactions on the sales floor and in the fitting rooms
• Motivation of store team through focused and actionable sales rallies and on-the-job training and coaching

Anthem, AZ

• Training of store visual specialists and stock supervisors to ensure compliance with store visual and business standards
• Interim store manager during transition period, handling scheduling and key business needs (including managing all business strategy, associate corrective action, and maintaining positive business results)
• Execution of store business strategy, managing and reviewing KPIs to keep track of business standards and drive top line sales
• Consistent modeling of Leader on Duty behaviors
• Motivation of store team through focused and actionable sales rallies and on-the-job training and coaching
• Conduct product knowledge training based on new flow and current fashion trend

Castle Rock, CO

• Support leadership team to ensure company standards are met and maintained
• Maintain company standards of neat, clean, and organized sales floor and stockroom
• Direct and execute merchandise flow and product placement
• Ensure accurate reporting of delivery information and execution of all shipment receiving and processing procedures to floor-ready standards
• Motivation of stock associates through clear expectations and on-the-job training and coaching
• Ensure floor is replenished per company guidelines