Carrie Thomas

Carrie Thomas Email and Phone Number

HR Leader | DEI Practitioner| Writer & Speaker @ Gap Inc.
san francisco, california, united states
Carrie Thomas's Location
San Francisco Bay Area, United States
Carrie Thomas's Contact Details

Carrie Thomas personal email

n/a
About Carrie Thomas

Carrie Lea Thomas is a people-centric leader with success in building inclusive, engaging environments centered around an authentic expression of identity that improves retention, elevates employee experiences, and positively impacts business results.She began her professional retail career with Gap Inc. in 2006, working in Banana Republic stores and learning the heartbeat of the business through service, merchandising, and talent development. Carrie’s career represents the epitome of what it means to spiderweb across an organization to help build practical leadership skills and gain access to key business leaders. From working as the voice of the field in Store Operations to serving as a critical business partner in marketing a new loyalty training program while leading an employee resource group (ERG), Carrie excels in understanding the importance of driving key business metrics while also developing an impactful team culture. In her current role, she combines her passion for diversity and inclusion to help imbed diversity and inclusion principles into the DNA of a brand from the employee to the customer. As part of Gap Inc.'s Equality and Belonging team, Carrie pulls on her wide ranges of experiences to help the company bridge gaps to create a better tomorrow.Carrie holds a B.A. in Journalism from Indiana University-Bloomington and is a member of Alpha Kappa Alpha Sorority, Incorporated.  She is also the writer and creator of CarrieLea.com, a faith-based blog geared toward encouraging women.

Carrie Thomas's Current Company Details
Gap Inc.

Gap Inc.

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HR Leader | DEI Practitioner| Writer & Speaker
san francisco, california, united states
Website:
gapinc.com
Employees:
59139
Carrie Thomas Work Experience Details
  • Gap Inc.
    Head Of Brand Enablement, Equality & Belonging
    Gap Inc. Aug 2023 - Present
    San Francisco Bay Area
    Lead and develop a team of DEI practitioners who serve as brand enablers providing breadth and depth of diversity and inclusion expertise to identify and drive strategies that accelerate the success of the business.Collaborate with senior leadership and cross functional leadership teams including all facets of HR in the strategic planning, design, implementation and monitoring of specific diversity and inclusion initiatives.Leverage data/analysis to create relevant activations and business strategies to assess current cultural competence and identify capability opportunities to enable a culture of inclusion and belonging.Mitigate and resolve employee issues in partnership with HR, Employee Relations and Legal.Partner with Talent Acquisition, Talent Development, and HR to conduct talent assessments, activate inclusive hiring practices, and competitively retain top talent across the company.
  • Gap Inc.
    Interim Head Of Equality & Belonging
    Gap Inc. Mar 2024 - Sep 2024
    San Francisco Bay Area
  • Carrielea.Com
    Writer/Content Creator
    Carrielea.Com May 2017 - Present
    CarrieLea.com is an inspirational blog for women that includes short stories, lessons on faith and encouragement for life's challenges. You’ll be sure to Read. Laugh. Relate.
  • Gap Inc.
    Senior Brand Enablement Partner
    Gap Inc. Oct 2022 - Aug 2023
    San Francisco Bay Area
  • Gap Inc.
    Director, Workplace Inclusion
    Gap Inc. Dec 2020 - Oct 2022
    Serve as leader and program manager for an inclusive employee-focused tour across North America targeting the training, development, and retention of front-line team members using culturally relevant storytelling and activities.Develop the strategy and governance for employee resource groups to ensure their mission and activations align with the company’s initiatives, builds community for underrepresented groups, and improves employee retention.Promote cultural sensitivity and awareness by driving an effective hybrid heritage month and cultural moment strategy focused on creating a sense of belonging and inclusive leadership behaviors for all employees.Build and support an effective internal and external DEI communications plan to maximize awareness of internal initiatives while also addressing external social and political issues directly impacting employee well-being.
  • Gap Inc.
    Chair- African American Networking Group
    Gap Inc. Jan 2017 - Jan 2021
    Create innovative expressions of employee authenticity through content and programs that support the strategic priorities of the organization while driving a sense of belonging for the Black community.Connect with cross-functional leadership to understand and improve employee experience that amplifies diversified talent and drives employee retention.Provide mentoring and development opportunities to various levels of leaders from the field and corporate teams.
  • Gap Inc.
    Director, Loyalty Acquisition Marketing
    Gap Inc. Feb 2019 - Dec 2020
    San Francisco, California
    Oversee Loyalty acquisition for Athleta, Banana Republic and Banana Republic Factory by creating strategies that drive results through employee performance, field leader accountability and executive leadership alignment.Create marketing strategies targeting new customer acquisition and brand loyalty that drive increased sales, customer growth and employee activations across multiple channels including in-stores and online mediums.Develop multi-brand retail leadership program with the objective to drive marketing KPI’s but increase program awareness while also engaging employees through field recognition, talent development, and field-to-HQ exposure.Analyze customer data and summarize key findings through compelling storytelling that highlights brand opportunities and key wins that drive improved sales, margin, and traffic.Spearhead loyalty communication strategy for all events and promotions and build new training and development resources that drive key metrics and increase integration with brand priorities.Manage multi-million-dollar budget allocated for external and internal marketing practices to drive new customer acquisition, employee training, and vendor management.
  • Gap Inc.
    Sr. Marketing Manager- Crm Banana Republic
    Gap Inc. Aug 2015 - Jan 2019
    San Francisco Bay Area
    • Drive customer loyalty and acquisition for the brand through using a high degree of strategic, creative, and analytical ability across the brand while collaborating with cross-brand partners.• Develop highly effective cross-functional partnerships and programs with key leadership stakeholders within a complex global matrix environment in order to develop card presence and engagement within the stores, field leadership and HQ team members. • Manage the acquisition forecast tool and provide guidance on goals based on hindsight learnings, marketing campaign analysis, and key financial metrics.• Regularly leverages customer and employee data and analytics to refine future acquisition strategies to optimize results, recognize store teams and contribute to the overall customer experience • Manage in-store communication of acquisition events, training and promotions
  • Stitch Fix
    Senior Stylist
    Stitch Fix Jun 2015 - May 2017
    San Francisco Bay Area
    • Personally styled hundreds of clients using an advanced online styling platform that allowed me to cater to the clients personal needs, wants and desires• Communicated with clients through personalized, thoughtful written notes • Worked in partnership with cross-functional teams as needed to resolve issues on behalf of clients, provide feedback on the online styling platform, company software, assortment of inventory and common client requests • Helped launch the men’s line and worked as an initial stylist in the MVP program
  • Banana Republic
    Manager Of Real Estate Operations
    Banana Republic May 2013 - Aug 2015
    • Lead and develop cross-functional business partners to create processes and implement initiatives that drive top line sales while improving operational efficiency and compliance.• Provide strategic management of programs, proactive problem solving and in-the-moment troubleshooting for real estate, transportation and store maintenance issues.• Enable seamless execution of field operations for all real estate activity while supporting the internal and external customer experience.• Advise senior level management and higher on all aspects of productivity and influence departments throughout the corporate and field organizations to continually evolve operational practices in stores.• Multi-task and manage workload with competing priorities to quickly adapt to changing needs of the business and other departments
  • Banana Republic
    Project Manager
    Banana Republic Apr 2012 - May 2013
    • Drive a deep understanding of the impact of initiatives on store workload by acting as a strong advocate for stores within the Gap HQ organization.• Partner with appropriate business partners to gather information to communicate for all in-store promotions and events by working closely with Marketing, Visual, Customer Experience and Communication teams.• Partner with the Daily Ops team to prioritize and implement strategic processes in order to drive continuous improvement in the area of transportation, new flow and workload management.• Develop strong partnerships across Gap Inc. (e.g. Finance, Field Management, Inventory Management, Marketing and Visual).
  • Gap Inc./ Banana Republic
    General Manager
    Gap Inc./ Banana Republic Sep 2009 - Mar 2012
    Greater Los Angeles Area

Carrie Thomas Skills

Retail Customer Service Management Merchandising Fashion Event Planning Social Networking Team Leadership Project Management Social Media Marketing Microsoft Office Marketing Communications Project Planning Editing Event Management Process Scheduler Technical Writing Creative Writing Product Launch

Carrie Thomas Education Details

Frequently Asked Questions about Carrie Thomas

What company does Carrie Thomas work for?

Carrie Thomas works for Gap Inc.

What is Carrie Thomas's role at the current company?

Carrie Thomas's current role is HR Leader | DEI Practitioner| Writer & Speaker.

What is Carrie Thomas's email address?

Carrie Thomas's email address is ca****@****gap.com

What schools did Carrie Thomas attend?

Carrie Thomas attended Indiana University Bloomington.

What skills is Carrie Thomas known for?

Carrie Thomas has skills like Retail, Customer Service, Management, Merchandising, Fashion, Event Planning, Social Networking, Team Leadership, Project Management, Social Media Marketing, Microsoft Office, Marketing Communications.

Who are Carrie Thomas's colleagues?

Carrie Thomas's colleagues are Rosanna Abello, Hutton Osborn, Kim Hunda, Jenny Chen, Juan Ceballos Sr., Jeaninne Thomas, Sophie H..

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