Product Manager for the Allstate State Privacy Law (SPL) Unstructured Data Collection, SPL New Laws (California Consumer Privacy, California Privacy Rights, and Virginia Consumer Data Protection) Acts, and SPL End to End Process projects. - Manage the communication between teams for unstructured data and SPL new laws projects- Work with other teams to run the business - Hold weekly stand-ups to stay abreast of the unstructured data work- Contribute to daily stand-up for the SPL group- Attend weekly stand-up calls to stay abreast of other team’s project work- Hold sessions to inform business partners of their input needed for SPL new laws project- Manage the Unstructured Data and SPL new laws Sprint boards - Work with the unstructured data scrum master to manage the work being completed- Work with my SPL team to create a personal identification list for the SPL New Laws (California Consumer Privacy, California Privacy Rights, and Virginia Consumer Data Protection) Acts project- Use Microsoft Teams and SharePoint for team communication and storing project artifacts- Completed the needed SPL End to End process documentation that was published on our SPL SharePoint site to help business partners run their business- Worked with my SPL team to revamp our SPL SharePoint site- Helped create a new 2022 Planning SPL Board

Product Owner/Senior Business Analyst/Scrum Master for the Deloitte Consulting Dcom Web Accelerators project. - Contributed to the scope of the project- Created and delivered the sprint demos for program stakeholders, the team and management - Gathered and documented business and technical requirements in user stories in Visual Studio with clear acceptance criteria for three-week sprints- Used Microsoft Teams for team communication and storing project artifacts- Worked with scrum team to estimate and prioritize stories within the team backlog- Participated in grooming sessions with business and technology including System Architect, Test Lead, UX developer and other stakeholders - Managed daily scrum calls as the scrum master to ensure the team had clear direction on project scope - Worked with team and business stakeholders to review the work completed and discuss next steps- Presented the scope of work to the member firms to prepare them for UAT testing and sign-off- Provided and gathered valuable feedback in the Iteration retrospective process which in turn led to the team becoming a stronger and more efficient team - User acceptance tested and marked stories as done- Mentored a junior business analyst and project manager in the Agile environment- Built user-friendly flexible Web templates within aggressive timelines using Adobe Experience Manager (AEM)

Worked for the Shared Services Group supporting (Accounting, Corporate Finance, Risk and Procurement) from May to October:- Was in the process of transitioning this team from a hybrid methodology into an Agile methodology- Co-managed the project work with Senior Manager- Used JAMA for business requirements and Smartsheet for the KANBAN board- Worked on 2-week Sprints- Worked with third party vendors - Worked with business to define requirements and scrum team to complete requirements - Tested and launched into Production the DataScan upgradeWorked for the Digital Group from October through May:- Built a user-friendly California Consumer Protection Act (CCPA) compliance application for the state of California to ensure Volkswagen Credit, Inc. was compliant - Contributed to the definition of the project Roadmap- Gathered and documented business requirements in user stories in JIRA with clear acceptance criteria for two-week Sprints within a 10-week Sprint iteration- Used Confluence for project documents- Worked with scrum team to estimate and prioritize stories within the team backlog- Participated in grooming sessions with business and technology including Business Product Owner, System Architect, Technical Lead, Developers, UX Developer, Test Lead and other stakeholders- Engaged in daily scrum calls and in program level daily scrum calls working closely with program manager to ensure the teams had clear direction on the project scope- User acceptance tested and marked stories as Done- Attended Program Increment (PI) Planning for the next set of CCPA deliverables - Created and delivered the Sprint demo for program stakeholders, the team and management- Worked with the team and business stakeholders to review the work completed and discuss next steps - Provided and gathered valuable feedback in the Iteration Retrospective to be improved upon within the team- Mentored Developers to be QA testers for the team

US Retail Business Banking Customer and Product Onboarding project. - Supported an Agile IT team as senior business analyst/scrum master - Identified project scope from my business and technology partners - Created and delivered the Sprint Demos for program stakeholders, the team and management- Gathered and documented business requirements in user stories in JIRA with clear acceptance criteria for three-week sprints- Used Confluence for project documents- Worked with scrum team to estimate and prioritize stories within the team backlog- Participated in grooming sessions with business and technology including System Architect, Test Lead, UX developer and other stakeholders- Engaged in daily scrum calls to ensure the team had clear direction on project scope - Worked with team and business stakeholders to review the work completed and discuss next steps- Provided and gathered valuable feedback in the Iteration Retrospective process which in turn led to implementing user stories that increased velocity and quality- User acceptance tested and marked stories as Done- Our team was first to introduce Agile methodology to the bank- Built a user-friendly reusable application that is now being implemented Globally throughout the bank- Mentored a new Scrum Master and Business Analyst in the Agile environment

Worked for the Credit Cards, Deposits, Treasury & Payments Group. Engaged with business and technology partners to identify their goals and objectives for each initiative. Lead global business requirement sessions for the US Credit Card and Deposit Projects. Business Analyst writing both high level and detailed requirements and running requirement sessions for newly offered US Consumer and Small Business MasterCard Credit Cards and BASEL reporting, enhanced Overdraft Deposit Protection Reporting, MasterCard MoneySend and Mobile Alerts Deposits projects. Mastered our Enterprise-wide Top Team reporting tool. This allows the flexibility of reusing product artifacts for other projects working on. Am a resource for using this tool.Participate in the US BA Committee which is responsible for shaping the BA practice inside the BMO Harris organization. An active member in the Canadian/US BA Community Committee where we focus on BA initiatives for training, lunch and learn sessions and communication throughout the BA landscape. Engaged in interviewing, hiring, training and mentoring new college recruits. I invest my personal time as an Employee Ambassador and have participated in charitable events such a the American Heart Walk. Recognized as a leader in fund raising for both the American Heart Association and United Way Campaigns.

Reporting to Director IT, responsible for co-leading insurance reporting projects along with designing, documenting, data modeling, and integrating business processes. Worked with a variety of teams throughout the system development life cycle to complete an extensive system integration project. - Co-led integration projects with the management team.- Worked closely with the User, MIS, and QA teams.- Expert at multitasking projects in various development life cycles.- Worked with ERwin data modeler tool and DBA processes.- Deep knowledge working with SQL queries with focus on performance.- Facilitated day-to-day consultation on insurance reporting systems as subject matter expert (SME).

Reporting to VP IT, responsible for designing, documenting, data modeling, and integrating business processes. Worked across groups to accomplish the extensive system integration project. Responsible for data modeling and providing additional support to the DBA group. - Mentored new design team on documentation standards and procedures. - Reviewed new design team’s work.- Analyzed, designed, and created functional user and business requirements.- Created specifications and process flows for development teams.- Created test plans, test cases, and test queries for User Acceptance Testing.- Worked with ERwin data modeler tool and provided DBA support.- Gained deep knowledge working with SQL queries with focus on performance.

- Consulted with a team to gather and document business requirements and enhance healthcare systems and testing procedures for two healthcare clients. - Enhanced large Reinsurance and Claims applications for Chicago Title and Trust working with a consulting group who ran both projects. - Worked within a large group of consultants and employees on a Y2K project at ISS formally NAII.- Gathered and wrote business requirements, specifications and test plans to redesign complex and large insurance reporting legacy systems into the robust DB2 Client Server ISS2000 system.

Enhanced, maintained, and supported the Pension Administrator. Mentored several new system consultants. Provided security management with a team of three. - Supported a client in Minneapolis by upgrading their Pension Administrator system annually onsite and providing ongoing support throughout the year.- Served with an associate to run the annual technology corporate conference.- Project lead on a portion of the Pension Administrator system annual upgrade. - Promoted to Senior System Consultant and transitioned to Total Benefit Administration (TBA) group.

Documented and enhanced client server application for six months as an intern while acquiring Bachelor of Computer Science. Offered a position within the company but chose to work for Hewitt Associates.