Carrie H. Email & Phone Number

With a strong foundation in business strategy and a proven track record as a Solutions Leader and Strategic Partner, I am dedicated to steering cross-functional teams toward success while navigating the complexities of organizational change. I thrive on transforming visions into actionable plans, leveraging a unique blend of functional expertise and business acumen to achieve strategic goals.As the Director of Client Management at CalCon Mutual Mortgage, I lead a team of dedicated Client Managers, fostering an environment of continuous improvement and development. My passion lies in mentoring leaders to enhance employee retention and satisfaction while ensuring our clients receive exceptional service and tailored solutions. I excel in managing client communications and negotiations, ensuring we meet signing and closing dates while exceeding performance metrics.Previously, as the Assistant Vice President of Regional Operations at Caliber Home Loans, I spearheaded key initiatives that drove operational excellence and strategic growth.My commitment to fostering cultural and social change is complemented by my ability to build valuable partnerships that amplify our organization’s impact within our communities. I am an influential advisor to leaders and global teams, empowering them to deliver sustainable solutions that align with Key Performance Indicators (KPIs).🔑 Areas of Expertise:► Business Strategy► Process Optimization & Improvement► Budget Management► Operations Management► Mortgages► Contract Negotiation► Change Management► Performance Management► Analytical InsightsI am always eager to connect with fellow industry professionals and explore opportunities for collaboration that advance our goals and drive meaningful change. Let's connect!

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  Ball State University

  Criminal Justice/Police Science